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The laptop is not designed to be customer upgradeable as it requires significant disassembly. If you are confident working on newer laptops here is the Maintenance and Service Guide. Memory is referenced on page 16 and 29, and on page 49 & 50 removing and replacing RAM is covered. Here is a link to the guide: http://h10032.www1.hp.com/ctg/Manual/c06615619
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