Questions & Answers

Q: QuestionCan I upgrade RAM? And, does it have Intel® Wi-Fi 6?

Asked 5 years ago by Badawika.

• A:Answer The RAM can be upgraded upto 32GB and yes, it does have Intel Wifi 6.

  Answered 5 years ago by Anonymous

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Q: QuestionIs there a built-in calculator in the mouse pad?

Asked 5 years ago by Chump.

• A:Answer There is a built in calculator app in Windows 10 that works with the trackpad.

  Answered 5 years ago by HP Team

  
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Q: QuestionHi I see that it says it has a 10 key number keypad, I see it written in at least 2 spots but I don't see that in the picture. So does it have the 10 key number pad, or just numbers above the letters????

Asked 5 years ago by Alex.

• A:Answer You're right-the listing of it having a 10 key is an error. We'll let Best Buy know so they can correct it.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have backlight keyboard ?

Asked 5 years ago by ANDY.

• A:Answer Yes it does have a backlit keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill the laptop work with Windows Hello and the webcam out of the box?

Asked 5 years ago by cnsf.

• A:Answer It has Windows Hello built in for use with the integrated fingerprint reader.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have a usb port?

Asked 5 years ago by JohnMitchiner.

• A:Answer Yes it has a USB-C and 2 USB-A ports. Here are the specs: • 1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) • 2 SuperSpeed USB Type-A 5Gbps signaling rate

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I play movie disks on this model ? If not, what HP laptop does have this feature?

Asked 5 years ago by Mick.

• A:Answer The laptop does not have a built-in disk drive. You can use an external USB disk drive to play movies.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this computer play games such as Minecraft

Asked 5 years ago by Groominggranny.

• A:Answer You can play Minecraft on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionSpecs state 512gb nvme drive but description has 512ssd + 32gb octane. Is that accurate?

Asked 5 years ago by PVZ.

• A:Answer We can confirm that this laptop has 512 GB Intel® PCIe NVMe M.2 SSD and 32 GB Intel Optane memory.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it come with Windows 365?

Asked 5 years ago by Gerry.

• A:Answer It doesn’t come with Microsoft Office 365. I already have the subscription so there was no problem transferring.

  Answered 5 years ago by tpmckee60Verified Purchase

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Q: QuestionCan I plug in a second monitor to this laptop? If so, what type of plug/wire will I need? Thanks.

Asked 5 years ago by NotComputerSavvy.

• A:Answer Needs an HDMI cable to attach a monitor to the hdmi port on the laptop

  Answered 5 years ago by BigalVerified Purchase

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Q: QuestionHow bright does this laptop get? Are there any measurements for brightness?

Asked 5 years ago by Fae.

• A:Answer It gets pretty bright and the resolution is great.

  Answered 5 years ago by Roy12

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Q: QuestionComes with Windows 10 Home, can i use/install turbotax

Asked 4 years ago by Capone.

• A:Answer Yes, you can install TurboTax on this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionHi. Is there any specific stylus pen to be used with this laptop? How many nits is the screen of this laptop?

Asked 4 years ago by Anonymous.

• A:Answer Hello. Thanks for the question. The HP Pavilion x360, 14m-dw1033dx, can be used with the HP Pen, 1MR94AA#ABL; or the HP Rechargeable MPP 2.0 Tilt Pen, 3J122AA. This laptop has a brightness of 250 nits.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this PC have an ethernet port?

Asked 5 years ago by SueT.

• A:Answer This laptop does not have an Ethernet port. But you can use a USB to Ethernet adapter.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I use Zwift on this computer?

Asked 5 years ago by TechChallenged.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the USB-C port have power delivery and/or display port capabilities? From the pictures it has the lightning logo, but in the specs it doesn't say it is a thunderbolt port. In the other photo it just says "super speed USB-C."

Asked 5 years ago by Michelle.

• A:Answer The USB-C port is not Thunderbolt. It does not support power delivery and I don't think it has DisplayPort capabilities. SuperSpeed USB is another name for USB 3.1 Gen 2.

  Answered 5 years ago by Anonymous

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Q: Questionhow long does the battery typically last?

Asked 5 years ago by ckul95.

• A:Answer The battery can last up to 10 hours and 45 minutes.

  Answered 5 years ago by HP Team

  
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Q: QuestionI want to play some games on theis laptop what is the GOU this laptop will support

Asked 4 years ago by Ash.