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Questions & Answers

Your price for this item is $389.99
Page Showing 1-20 of 21 questions
  • QuestionWhat operating system is included with this refurbished laptop?

    • Answer This laptop comes with the Windows 11 Pro operating system.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of this HP laptop?

    • Answer This HP ProBook 640 G5 laptop has a 14" HD screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many USB ports does this HP laptop have?

    • Answer This HP Probook 640 G5 has four USB ports.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this HP laptop have a built-in DVD/CD drive?

    • Answer No, this HP Probook 640 G5 laptop does not include a built-in DVD/CD drive.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much RAM does this refurbished HP laptop have?

    • Answer This refurbished HP ProBook 640 G5 laptop comes with 32GB of RAM.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of graphics card does this HP laptop use?

    • Answer This laptop uses Intel UHD graphics with shared video memory.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refurbished HP laptop have a webcam?

    • Answer Yes, this HP ProBook 640 G5 laptop has an integrated webcam.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy was it refurbished?

    Asked by Al.

    • Answer There are several for laptops for sale, not just one in particular. There is nothing wrong with them. Refurbished devices are just like brand new devices. The manufacturer takes used devices and harvests the parts that are still in good condition and uses those parts to make new devices. These devices are tested to make sure they perform just the same as brand new. If you add the Geek Squad Protection (highly recommend!) you are covered if anything should go wrong with your device for up to 4 years depending on which plan you purchase. I've had many, many refurbished devices over the years, from cell phones, to desktop pcs, to laptops, and I've never been disappointed. I know that it has been put together and certified by the original manufacturer so I rest assured that it will work.

      Answered by ChrisJ

  • QuestionBluetooth?

    Asked by joey.

    • Answer I own this computer and it absolutely DOES have bluetooth.

      Answered by ChrisJ

  • QuestionCan this laptop be used for video editing

    Asked by Bk.

    • Answer I use Premiere Pro and After Effects with no problem! I don't know how you edit, but definitely easier to video edit with a separate mouse if you find the mousepad to be difficult

      Answered by AnnaMM

  • QuestionDoes it come with a charger?

    Asked by Alix.

    • Answer Yes

      Answered by ChrisJ

  • QuestionCan this laptop run Solidworks 2024?

    Asked by PH.

    • Answer Thank you for your question. As system requirements for software constantly change, we cannot answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.

      Answered by HP Team

  • QuestionDoes this laptop have a 3.5mm Audio Jack Adapter ?

    Asked by Solar.

    • Answer I own this laptop, and yes it DOES have a 3.5mm Audio Jack ...

      Answered by ChrisJ

  • QuestionCan This PC be outfitted with a lighted keyboard?

    Asked by Butch922.

    • Answer It has a lighted keyboard .

      Answered by RJLBelchertown

  • QuestionI currently have a HP Pavilion x360 m1 convertible, I have Microsoft word, excell, pp on it. will I be able to transfer my current subscription to this laptop?

    Asked by SewTotallyOkie.

    • Answer Hello and thank you for asking. If you have a Microsoft 365 subscription (Word, Excel, PowerPoint, etc.), you can certainly transfer your subscription to the HP Probook 640 G5 refurbished laptop. If you do not, you will need to purchase a new version of Microsoft Office 2024.

      Answered by HP Team

  • QuestionCan Chrome be used with this?

    Asked by KR.

    • Answer Hello and thank you for asking. The HP ProBook 640 G5 refurbished laptop meets or exceeeds the system requirements for Google Chrome.

      Answered by HP Team

  • QuestionDoes the laptop have any scratches, or does it look used?

    Asked by S.

    • Answer Looks brand new

      Answered by ChrisJ

  • Questionwhats the return policy on refurbished laptops ?

    Asked by carla.

    • Answer I had about two weeks to return it to store. If you add the Geek Squad Protection (highly recommend!) you are covered if anything should go wrong with your device for up to 4 years depending on which plan you purchase.

      Answered by ChrisJ

  • QuestionIs the RAM upgradable? Or is 32 GB the max?

    Asked by Jarhead.

    • Answer Hi, Jarhead, and thank you for the question about the maximum amount of RAM the computer can have. Yes, 32 GB is the maximum.

      Answered by HP Team

  • Questionwhat operating aystem is ibsstalled?

    Asked by osquestion.

    • Answer Thank you for the question. This refurbished HP ProBook 640 G5 has Windows 11 Pro.

      Answered by HP Team