Questions & Answers

1-10 of 13 Questions
  • Question
    Does the computer have wireless internet access? If so, what is the speed???   (1 Answer)

    By Isladude February 27, 2017.

    Answers
    • Best 
      Answer

      No, the PC does not have Wifi connectivity.

      By CommunityAnswer February 27, 2017.

    • Question
      Which i5 processor is this and how many GHz?   (1 Answer)

      By Anonymous December 11, 2016.

      Answers
      • Best 
        Answer

        From the specifications listed Processor Speed   3.1 gigahertz Processor Model   Intel 2nd Generation Core i5

        By Anonymous January 10, 2017.

      • Question
        Can two monitors be connected?   (1 Answer)

        By Anonymous August 29, 2016.

        Answers
        • Best 
          Answer

          Yes, it has a VGA port and DisplayPort.

          By HP Team September 1, 2016.

          • HP Representative
      • Question
        what year was computer manufactured? I know that the HP computer was refurbished but I need to know what year it was manufactured cause I won't be able to buy a computer lest than manufactured in 2013. Do you have any suggestions?   (0 Answers)

        By margo September 20, 2017.

      • Question
        Is there a slot for a graphics card? If so, what kind?   (0 Answers)

        By cjinaz August 21, 2017.

      • Question
        Are these refurbished machines less than 6 years old?   (0 Answers)

        By Danielles August 7, 2017.

      • Question
        can you add a graphics card?   (0 Answers)

        By matt June 27, 2017.

      • Question
        Can a wireless internet card be added easily?   (0 Answers)

        By birthdayboy June 4, 2017.

      • Question
        Does this product come with a Windows Pro back up CD?   (2 Answers)

        By Raj May 30, 2017.

        Answers
      • Question
        Does the warranty cover shipping to the refurbisher and what does the warranty cover?   (1 Answer)

        By Raj May 30, 2017.

        Answers
        • Answer

          The Limited Warranty Statement that came with my computer listed the following website for warranty details: http://www.joysystems.com/RMA The quick answer is yes, shipping cost are covered and the warranty covers replacement of defective hardware, costs and labor for 12 months. This is my second computer, the first had a non-functioning cooling fan. I returned the first computer to my local Best Buy store under their 15 day return guarantee and they ordered the replacement computer for me all at no cost.

          By Gary May 30, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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