“who does the refurbishing? Is it a Factory (HP) refurbished or some chop shop refurbish?”
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It doesn't list a refurbisher, so it probably wasn't done by HP., although I don't know that I'd characterize the companies that do it as being "chop shops". They're contracted by different retailers to provide the refurbished models, so it's in their best interests to make the customers happy so the retailers are happy.
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