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I have had three of this model. Each had problems. The lst one rollers ate the paper, the 2nd one had the same problem, the 3rd one could not be installed by the Geek Squad and I now have the 4th one. I do not have any faith in that model at all or any HP. Quality control does not exist. Printers, today are considered "throw aways" regardless of their cost. Be sure to get Best Buy's 2 year warranty. It was a life saver. Next time stay always from any HP, purchase another brand and be sure to buy the Best Buy extended warranty. and never accepted anything refurbished. Chose the cash back gift card instead and buy another brand.. HP has proven to be junk..
Sorry, there was a problem. Please try again later.I think your cartridges have leaked a bit. I would pull and check each cartridge for leaked particles. I would blow the laser dust out. Maybe wipe the printer with a clean dry cloth, blow again. Run a test print afterward. may require a printer-generated cleaning. I am 2000 pages in, have used orig cartridges already, Other guess is very likely your cartridge maker goofed and toner is not correct weight.
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