Questions & Answers

Q: QuestionCan I use my iphone to print or has to be computer/desktop?

Asked 10 months ago by Anonymous.

Q: QuestionDoes this printer with with a Mac? I can't find a driver to install

Asked 10 months ago by Mac.

• A:Answer Thank you for the question. Yes, it works with a Mac. Per Page 4 of the included User Manual, you can download the Mac driver from HP Work solutions.

  Answered 10 months ago by HP Team

  
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Q: QuestionDoes this need an app and additional fees?

Asked 11 months ago by Chas.

• A:Answer Thank you for the question. No, but you'll need to download the print driver to your PC.

  Answered 11 months ago by HP Team

  
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Q: QuestionHi, does this printer come with the thermal paper, or is that sold separately?

Asked 1 year ago by Booboo.

• A:Answer Thank you for the question. Thermal labels for the HPKE100 Thermal Label Printer are sold separately.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this label maker compatible with Stamps.com

Asked 1 year ago by Kitchen.

• A:Answer Hello and thank you for asking. The HP KE100 4x6 shipping label printer is compatible with Stamps.com software.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan this print labels smaller than 4x6?

Asked 1 year ago by BestBuyQuestion.

• A:Answer Hello and thank you for asking. The HP HPKE100 Thermal Shipping Label printer can print on non-proprietary label sizes up to a maximum of 4 inches wide. You may need to configure your software and the drive for the proper label size.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you use this printer for regular residence address or is this just for big label for commercial?

Asked 1 year ago by KB.

• A:Answer Thanks for your question. Tihs model will work great for a home label printer.

  Answered 1 year ago by HP Team

  
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Q: Questionwill this machine make white letters on a clear tape?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question. No. The label maker uses heat-sensitive paper (thermal paper). When the thermal print head applies heat to the paper, it turns black where heated, creating the image or text.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you print both landscape and portrait labels?

Asked 2 years ago by Dawn.

• A:Answer Hello Dawn and thank you for asking. Printing on the HP KE100 in portrait or landscape model would be governed by the label software on your computer, not the printer.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi, This Printer has limited life? regards, Luis

Asked 2 years ago by LUIS.

• A:Answer Hello Luis, and thank you for asking. The HP 4x6 Shipping Label Printer HPKE100 has a 1-year warranty against defects in materials and workmanship.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you use it with your smart phone?

Asked 2 years ago by Jessie.

• A:Answer This Shipping Label Printer is compatible with Mac and Windows only and does not work with iOS or Android.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this printer wireless? Is it compatible with eBay?

Asked 2 years ago by jll64.

• A:Answer Thank you for the question. The label printer is not wireless - connect via USB cable. It's likely compatible with eBay, but we encourage you to review eBay's requirements for labels.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this print out a shipping label generated by a Wix or Etsy site?

Asked 2 years ago by Sue.

• A:Answer It can, but one thing to remember is that thermal printers work by applying heat to certain parts of the label, which causes the paper to change color in those parts. If the shipping truck gets hot, it's possible that the label will be harder to read.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this Bluetooth cable

Asked 1 year ago by Clb.

• A:Answer Thank you for the question. The label printer is not wireless - connect via a USB cable (included).

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this printer require a paper? And what is the perfect printing paper for this printer

Asked 1 year ago by Anonymous.

• A:Answer Hello there! The HP Shipping Label Printer (HPKE100) is a thermal printer that does not use copy paper, but instead uses rolls of thermal paper. It is compatible with up to 4" width thermal paper. Thank you for your question!

  Answered 1 year ago by HP Team

  
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