“after installing m.2 ssd and windows 10 on ssd, every time computer goes to sleep, IT DOES NOT WAKE UP, hp customer service so bad they not helping! tried all the possible troubleshooting! what is the issue?!”
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This is a common issue on Windows computers you simply need to go into the power management settings and set the computer to hibernate and also turn off fast boot as it is not needed with an SSD. Our support is unable to help troubleshoot as the issue is caused by installing an SSD which is something the computer did not originally come with.
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