“I bought this HP for my daughter who is teacher. She has been using her sisters HP Envy for Zoom classes. There is a big difference in the quality of picture from the Spectre vs the Envy. The Spectre is grainy while the Envy is crystal clear. Setting same”
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Hello, Steve. The HP Spectre is the higher subbrand above the HP Envy series. If the images that you see from Zoom are grainy. Then, the image issue is on the participant's side. They may need a better webcam. If your self-image is grainy, we recommend reaching out to https://support.hp.com or the Geek Squad at Best Buy for further assistance.
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