A:AnswerI'm really sorry about your challenges. We recommend reaching out to HP Support. They are a great resource. Here's the link: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.
A:AnswerNo, you cannot order this laptop with a Spanish keyboard. When you set up the laptop, it gives you an option to set up the country and even a 2nd keyboard. Here is more information: https://support.microsoft.com/en-us/help/4027670/windows-10-add-and-switch-input-and-display-language-preferences
A:AnswerIt is the 10th Gen i7-10510U. It is not the 10nm Ice Lake but the 14nm Comet Lake. It uses the older UHD graphics instead of the Intel Iris Plus graphics on the Ice Lake CPU.
A:AnswerThat is a different model. Here it is:
https://www.bestbuy.com/site/hp-spectre-x360-2-in-1-13-3-4k-oled-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-1tb-ssd-32gb-optane-nightfall-black/6376413.p?skuId=6376413
A:AnswerThe Spectre on this page is the newer of the two models. It has the 10th generation Intel i5 processor. That means it is a little faster and it has an upgraded wireless card it in: Intel Wi-Fi 6 AX 201 (2x2). It also has 2 USB C ports with Thunderbolt 3 vs. 1 USB C Thunderbolt 3 on the 15-df0043dx laptop. The 15-df0043dx has the NVIDIA GeForce MX150 (2 GB GDDR5 dedicated). The newer model only has intergrated graphics: Intel UHD Graphics 630. And it has just a little faster RAM: 16 GB DDR4-2666 SDRAM (2 x 8 GB) vs. 16 GB DDR4-2400 SDRAM (2 x 8 GB). They are both great laptops. It will come down to which features matter most to you and your needs.
