A:Answer I have a similar model. HP support and other forums have many posts of the internal array mic not working with Zoom (and other online and offline applications). User after user reports trying the standard solutions of updating drives, running the trouble shooter, checking privacy settings, etc. etc., with no actual solution in sight for many frustrated owners.
In addition to this, the x360 models seem to have video issues (same thing, connecting to basic apps such as Zoom). For such an expensive computer, it's pretty frustrating to have constant issues with audio and video and not much in the way of support on the forums (most people just copy and paste standard troubleshooting responses without bothering to read the OP or consider the fact that if hundreds of people have the issue, it's probably not something specific to the user at hand). If you get a Spectre or probably any HP, I guess make sure to get the extended support, but from what I've read on forums, their solution is to send the unit back lol. Maybe a bunch of us do just have defective ones. Who knows.
