“My brand new HP did not come with Windows Activated. Support on Best Buy said to contact the store if I didn’t have the Product Key. So now I am stuck with a Laptop that doesn’t function.”
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I'm sorry to hear that. Did the store have a product key for you? If that doesn't work, your next step would be to contact the HP support team. They'll need the serial number, which is on a sticker on the bottom of the computer
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