“Is there a trick to opening the lid? Yes I have it facing the right way. It seems like it does not want to open more than an inch.”
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There could be something obstructing the hinge. If you look down at the top of your closed laptop with the front end facing you, the "HP" logo should be upside down. There might also be a button on the front edge that you can press to get it opened. I would read the user manual to check on the proper way to open the laptop. Here is a link to the user manual: http://h10032.www1.hp.com/ctg/Manual/c04442199. I hope that helps.
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