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Dear Customer, We understand that this issue can be really frustrating, however in order to improve the speed of your Honor 6X, we kindly suggest you to follow the next steps: a) You can clear up the processes that are running on the background. On the home screen click the square button or recent button, swipe upward from the bottom of the screen to clear up all the apps. b) We kindly suggest you to use the phone manager app. Once you are in the Phone Manager app click "scan" after scanning is completed tap touch to optimize to free al the memory with just one tap. You can also directly tap phone accelerator to close excessive number of backstage operating programs. c) Lagging device may be caused by insufficient storage space. In the phone manager app tap storage cleaner to scan the storage space. Properly clear up all the trash files can also accelerate the response speed of apps. d) Upgrade the apps: Some lagging problems in the apps are caused by the abnormality of the apps. In Play Store tap menu icon and installed, under my apps, once you are in this menu upgrade your apps. uninstalling unused apps will also enhanced running speed. We hope you find this information useful. We remain at your service. NG.
Sorry, there was a problem. Please try again later.I been using my phone for about 5 weeks now. I haven't experienced any lag with phone calls. There was a recent update just about 4 days ago did you do the update? I use Straight Talk Att no issues. Possibly can be your carrier...
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