Questions & Answers

Q: QuestionDoes this ever go on sale and if so how much?

Asked 4 years ago by kdramaqueen.

• A:Answer It’s currently on sale as of 12/28/21 for 120. This is the lowest I have ever seen it at any store!

  Answered 4 years ago by Catalina

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Q: Questiondoes it work for xbox

Asked 4 years ago by joejoe.

• A:Answer Unfortunately it only works with PC

  Answered 3 years ago by HurtBiZaRrOVerified Purchase

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Q: QuestionDoes it work for the Xbox Series X?

Asked 4 years ago by Relense.

• A:Answer Hey, Relense! The QuadCast S is not compatible with the Xbox Series X. Sidney | HyperX

  Answered 4 years ago by HyperX Product Expert

  
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Q: Questiondoes this work on xbox series s and x

Asked 4 years ago by Gamer.

• A:Answer I don't think so I remember its only for playstation, mac and pc

  Answered 4 years ago by Davith

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Q: Questionmy mic sounds muffled. Even when volume is turned to max .Is there a fix or is mine defective?

Asked 4 years ago by Muffin865.

• A:Answer If use the indented circle option should fix if not then make sure your PC main audio is toggled of in audio setting if cameras have audio receivers will interfere. Also check software update I am using the beta version.

  Answered 4 years ago by KenSantosVerified Purchase

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Q: QuestionDoes the s work with ps5?

Asked 4 years ago by Lorenzo.

• A:Answer Yes! The QuadCast S is compatible with the PS5. Sidney | HyperX

  Answered 4 years ago by HyperX Product Expert

  
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Q: Questioncan you use this this boom arm on this microphone?https://www.innogear.com/collections/microphone-stand/products/innogear-microphone-stand-adjustable-suspension-boom-scissor-arm-stand

Asked 4 years ago by boomarm.

• A:Answer You can use any boom arm for this mic

  Answered 4 years ago by goodVerified Purchase

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Q: QuestionDoes this work with the newest Xbox?

Asked 5 years ago by Liz.

• A:Answer No, QuadCast S is not compatible with the newest Xbox Series consoles from Microsoft. Due to USB audio limitations. Feel free to hit us up directly if you have any other questions or concerns.

  Answered 5 years ago by HyperX Product Expert

  
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Q: QuestionIs it possible to get a new mic adapter? I kinda messed up trying to attach my adapter to my blue compass boom arm. If not I can also buy a new one

Asked 5 years ago by Weebo25.

• A:Answer Hey Weebo25! Hit us up directly, and we'll see what we can do to help you out.

  Answered 5 years ago by HyperX Product Expert

  
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Q: QuestionWhen will it be back in stock?

Asked 5 years ago by Adam.

• A:Answer In stock now

  Answered 4 years ago by Tarcan

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Q: Questionwhen will this be in stock again

Asked 5 years ago by techguy.

Q: QuestionCan I only change the RGB colors on a Microsoft computer?

Asked 5 years ago by HyperX.

• A:Answer Hey! Yes, the only way to change the RGB colors is through the NGENUITY App, a Windows 10 only app. Feel free to hit us up if you have any questions or concerns.

  Answered 5 years ago by HyperX Product Expert

  
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Q: QuestionWould this work and be compatible with the Xbox One? I am a new streamer on twitch and want to provide a better quality audio experience. Thanks

Asked 5 years ago by TC.

• A:Answer This is INCORRECT. The HyperX Quadcast will not work with XBOX One or XBOX OneX. The console does not support natively the USB technology to support this microphone. However it is my understanding that you can run it through your PC with a capture card and use it that way.

  Answered 4 years ago by Webdementia

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Q: QuestionCan you use just one specific color or is it on cycle at all times?

Asked 5 years ago by Anonymous.

• A:Answer You can pick a single color for the the top part and the bottom part it has two lightd that can be changed to any color

  Answered 5 years ago by Tonebones73Verified Purchase

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Q: QuestionHello, I apologize if the following is a silly question. I parent a young musician and aspiring YouTuber, and this is our first rodeo. Would this microphone be compatible with the Sony Alpha A6500 mirrorless camera? Thank you for your feedback!

Asked 5 years ago by APR.

• A:Answer Sorry Apr, don’t know that detail regarding compatibility. My son seems happy with the mic and the quality. Paco

  Answered 5 years ago by PacoVerified Purchase

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Q: QuestionMy mom threw out my box, and I need to find the piece that connects to a boom arm. Can anyone help me find this replacement piece? I have been looking for hours.

Asked 5 years ago by BurrritoLOCO.

• A:Answer I recommend contacting HyperX regarding that. From what I have heard, they were willing to replace some people's adapters for free.

  Answered 5 years ago by KalyVerified Purchase

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Q: QuestionSo if I get this microphone, what mount shock/holder would be good for gaming?

Asked 5 years ago by Luke.

• A:Answer The microphone itself comes with a shock mount/ holder itself. It would be sufficient in the case of the mic working but for a more podcast feel, the Blue, compass boom arm is a good recommendation.

  Answered 5 years ago by KalyVerified Purchase

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Q: QuestionHow do the colours work?

Asked 5 years ago by cocculous.

• A:Answer You'll need to go to the manufacturer's website to download the HyperX NGENUITY software on a computer running microsoft Windows in order to customize the RGB lighting on the HyperX Quadcast S. Google "HyperX NGENUITY software", it should be one of the first results.

  Answered 5 years ago by Anonymous

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Q: QuestionDoes it come with a microphone cord?

Asked 5 years ago by Angie.

• A:Answer It comes with a cord that is usb into your Pc.

  Answered 5 years ago by BrandonVerified Purchase

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