“Good Morning! Tablet was purchased in May. Won't come on. Screen totally black..Can't come on”
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It sounds as though your tablet battery may be depleted to the point that you are experiencing difficulties trying to get it powered up again. This is common on devices that are not used often, or are only used briefly after an extended periods of inactivity. First, ensure that you are using the factory-supplied, or a power-rated equivalent charging cable and adapter. The ideal charging power for this tablet is 5 VDC at 2000 mAh (2 Amps). Or simply put, a 10 Watt charging adapter. The quality of the charging cable is also key to maintaining a healthy battery and consistent charging output. The cable should be rated for 2.1 Amps (2.1A is a standard rating, as is 1A). Using a cable rated any lower than 2.1A can result in extremely slow charging, or even an inability to charge the battery at all. Once you are confident of the right charging adapter and cable, as well as ensuring that they are working properly, connect your tablet to your charger. Hold the Power and Volume Down keys simultaneously for at least thirty seconds. If no logo or backlight appears on your display, allow the device to charge for a full 20 minutes. Repeat the key combination again. This time, your device should display the Hyundai or Android logo. Once it does, release both keys and press only the Power button continuously until the tablet power cycles down. Once the logo appears again, release the Power key and allow the tablet to boot normally. Now charge the battery until it reaches 100% capacity. That's it... and good luck.
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