Questions & Answers

Q: QuestionWhat app do I use to change the rgb on this computer in the definition it says it can be changed but I cannot figure it out.... Please help

Asked 4 years ago by RGB.

• A:Answer If you have an MSI motherboard, download Dragon Center from them and go to the Mystic Light section. You can control the RGB lighting in there.

  Answered 4 years ago by Chuck

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of power supply does this PC have?

Asked 5 years ago by aido.

• A:Answer Hello, This PC has a 800 watt power supply.

  Answered 5 years ago by iBUYPOWER Product Expert

  
  Helpful (6)Unhelpful (2)ReportAnswer this question

Q: QuestionWhen will this be back in stock? I purchased it while it was still in stock and its been delayed for a few days now but now that it is out of stock I’m concerned if one was even reserved for me at all before it went out of stock.

Asked 5 years ago by mattmlk.

• A:Answer I ordered this on 8/30 and had shipping delays, tracking mixups, and at one point Best Buy said the order was lost. After being told it was lost, I was told that Best Buy was going to cancel the order but then it finally delivered a few days later on 9/19 after I was already expecting a cancellation and refund. The system had a difference CPU as well (10900KF instead of the 10900K) and all that customer service could do was ask me if I'm happy with it as-is and if not to just return the system.

  Answered 5 years ago by Krwzer

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs the graphics card liquid cooled too? If so what are my options if it fails? This is the only thing holding me back from purchasing. I can put a Noctua pipe cooler if the cpu water cooling fails, but I don't know what to do about the graphics card.

Asked 5 years ago by SteveRodgers.

• A:Answer Hello, Yes the graphics card is water cooled as well. The only moving part of the liquid cooler is the pump. If the pump fails, you can contact us about replacing it.

  Answered 5 years ago by iBUYPOWER Product Expert

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this maintenance free or do you have to replace the liquid every few or more months?

Asked 5 years ago by Jamie.

• A:Answer Hello, You should not have the replace the fluid unless you notice discoloration. If your system is still eligible for warranty, we can replace the fluid for you, but it is also easy to do yourself.

  Answered 5 years ago by iBUYPOWER Product Expert

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this pc have a closed or open loop?

Asked 5 years ago by Macroed.

• A:Answer Hello, This system has an open loop system, there is a drain and fill port.

  Answered 5 years ago by iBUYPOWER Product Expert

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: Questionwith the water cooling on this system by Ibuypower, is the custom water cooling compatible with the Gigabyte AORUS XTREME WATERFORCE Series of Graphics cards with gigabytes custom water cooling blocks or would i need to use ibuypowers water blocks

Asked 4 years ago by Taller.

• A:Answer Hello, You would have to use our waterblocks, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan we add a Nvidia 3090 to the PC? Like would it be possible to have two connected?

Asked 4 years ago by MarFromLA.

Q: QuestionCan the Element CL 10700k 2070 SUPER be upgraded to a 3080 GPU? Do I have to use the liquid cooling system that it brings with that gpu or can I disconnect the watercooling system and add fans to keep it cold?

Asked 4 years ago by Bryan.

Q: QuestionWhat motherboard does this pc have?

Asked 4 years ago by dom.

• A:Answer Mine came with all MSI components. An MSI Z490-a Pro motherboard, an MSI GTX 2080 Super video card and the MSI Vigor GK30 Combo keyboard/mouse(which is NOT the one in the images on this site).

  Answered 4 years ago by Chuck

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere can i find the wifi 8 witeless drivers? I would like to reload them

Asked 4 years ago by Dadgamer.

Q: Questionwhat is the name of the motherboard

Asked 4 years ago by motherboard.

• A:Answer Hello, We are unable to specify the motherboard model as we use a variety of brands in our systems depending on what we have in stock.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you put the UV liquid dye in the system to change the water color?

Asked 4 years ago by DustinG.

• A:Answer No idea But have a lot of light inside

  Answered 4 years ago by F555

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis there room to add another graphics card. or upgrade the pre existing one, though the 2070 is water-cooled and seems to modified a bit?

Asked 4 years ago by reese.

• A:Answer Hello, There is no room to add another graphics card since the liquid cooling takes up a lot of room. You could upgrade the existing one but you would need to make sure that we have a water block available for it, since it needs to be able to work with the cooling system we have in place. You can contact our customer service team if you do plan on upgrading, and they can lead you through the process.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy is my middle pc fan flickering while in and out of rainbow cycle?

Asked 4 years ago by Austin.

• A:Answer Hello, Please contact our tech support if you think something is wrong with your fan lighting.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat type of cords need to be used for dual monitors?

Asked 4 years ago by Atiff.

• A:Answer Hello, You don't need any special type of cords, just whatever monitor cables you have that can connect to the PC.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this pc be in stock again?

Asked 4 years ago by John.

• A:Answer I bought that 2 weeks ago I ordered online

  Answered 4 years ago by F555

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the ram brand an specs? I may order today or tomorrow but need to know as I would need to add another 16gb. Thanks.

Asked 4 years ago by Mark.

• A:Answer Hello, Unfortunately we are unable to specify the RAM brand as we use a variety of models in our systems depending on what we have in stock.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan anyone suggest a brand of coolant that is compatible with the aluminum?

Asked 4 years ago by Anonymous.