A:Answer Hello,
When you open your file explorer, there should be 2 folders, one for your SSD and one for your hard drive. If you do not see the hard drive, it may mean that it is not installed correctly, probably due to a loose cable that occurred during transit. If that is the case, please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!