Questions & Answers

Q: QuestionHi there. I received this computer yesterday. The light on the inside of the computer is not working - what can I check?

Asked 5 years ago by Renee.

Q: Questionis it compatible with a i7 9700k?

Asked 5 years ago by Juanc.

Q: Questioni bought the computer one year ago and now the letters on my key board are scratched off. is there life time warranty on it?

Asked 5 years ago by javier.

Q: QuestionI bought an iBuypower BB971 a few months ago. I have now moved to Denmark. Can I plug it into a 220-230V power outlet?

Asked 5 years ago by Bill.

Q: QuestionCan this pc handle Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15 CMK16GX4M2B3000C15 Ram or no?

Asked 5 years ago by Anonymous.

• A:Answer I bought my iBUYPOWER - Gaming Desktop - Intel Core i5-9400F - 8GB Memory - NVIDIA GeForce GTX 1650 SUPER - 1TB HDD + 240GB SSD (model # BB981) back in February 2020. A week later, I purchased the Corsair Vengeance LPX 16 GB (2x8GB) DDR4 DRAM 3000MHz C15 CMK16GX4M2B3000C15 Ram as an upgrade. I had the Geek Squad switch it out since they were already uploading stuff from my old computer. It is easy to switch out. I have had no problems with it. Works like a charm.

  Answered 5 years ago by sowker72Verified Purchase

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Q: QuestionI broke the side panel for this specific PC is there any chance I can get it replaced.

Asked 5 years ago by KevinZ.

Q: QuestionWhat Ram Does This PC Take

Asked 5 years ago by Zenzy.

• A:Answer 2666 MHz

  Answered 5 years ago by SweetVerified Purchase

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Q: QuestionWhat graphics card are supported by the power supply and motherboard? (is a 1660ti compatible?)

Asked 5 years ago by Artemio.

Q: QuestionCan you mount a Corsair h100i cooler at the top of the case? All fans are 120 mms and I was thinking about replacing the stock one?

Asked 5 years ago by Railz.

Q: QuestionI factory reset my pc and lost the software to change the color of my LEDs does anyone know how to reinstall it

Asked 5 years ago by ruber.

• A:Answer Hello, You can download the software off your motherboard manufacturer's website!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow well does this pc run My Summer Car?

Asked 5 years ago by Mark.

• A:Answer Hello, This PC can run that game well!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan you give me the exact ram I should get for this pc.

Asked 5 years ago by Rukey.

• A:Answer Hello, Unfortunately we are unable to provide the exact RAM you should get to match the included sticks, as we use a variety of models in our systems depending on what we have in stock.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHey, my pc came with a different motherboard so the ASRock RGB software won't work. Mine came with the TUF B365M-PLUS GAMING motherboard used to use the Asus sync software to change the RGB on the fans but now it will only change the motherboard RGB. Help

Asked 5 years ago by YarinTBR2.

• A:Answer Hello, Please contact our tech support at 888-618-6040 and they will be able to assist you.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will this computer be back in stock? I was looking to buy it in June and recently saw it is not in stock anymore.

Asked 5 years ago by AdamS.

• A:Answer Hello, This PC will be going in and out of stock in the coming weeks. You can contact your local Best Buy to ask about when they expect to receive more!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWill this be back in stock?

Asked 5 years ago by Nexus.

• A:Answer Hello, This PC will be going in and out of stock in the coming weeks. You can contact your local Best Buy to ask about when they expect to receive more!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionIf I brought this pc and 2 new 8GB RAM sticks to my nearest BestBuy once this pandemic is over, could BestBuy employees install the RAM sticks for me, or if im overthinking this abd its really easy, how do I open the case and put in the RAM myself?

Asked 5 years ago by PersonWithAQuestion.

Q: QuestionCan you order this without the keyboard and mouse?

Asked 5 years ago by Muffin.

• A:Answer Hello, Sorry, all our systems come with the keyboard and mouse.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow do I add another hard drive to this PC?

Asked 5 years ago by Hisbarracuda.

• A:Answer Hello, This PC has internal bays for you to put more hard drives in. You can look up how to add another hard drive online, it is relatively easl.

  Answered 2 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWould like to upgrade graphics card but I was wondering if it would be an issue. The graphics card i want to upgrade requires 550w and 8 pin PCI Express power connector. Is it compatible with this model? .

Asked 5 years ago by kevin.

• A:Answer U would need to buy a new psu that has 600watts to upgrade your gpu. Make sure to buy a 80+ gold because it can last you many years.

  Answered 5 years ago by Bruh

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