A:AnswerHello! We are sorry to hear about your experience and thank you for expressing your concern. Please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
A:AnswerHello there,
This system comes with 1 stick of 8GB-DDR4 RAM. There are 4 slots for RAM on the motherboard. Thank you and please let us know if you have any other questions!