I have two lights that are not lit null

Yes I legit took the computer home only yesterday and discovered that two of the LEDs were not working. Turns out that the two pins on the back side we're just not plugged in for some reason. Seems to be a very common issue with this computer. Turn your computer off. Remove the side solid metal panel and you will see a bunch of loose wires. try to follow the wires from where the LEDs are from to find which wires are the unplugged ones. Then look for the rgb controller which is located in the center And re plug in the plugs. A way to figure out where the RGB controller is, is to find the LEDs that are on and see where they are plugged into. Once you find that little controller just plug the other ones in. Turn your PC back on and they should work. I spent two or three hours trying to figure this out and figured it would be really helpful to post this online for another. Have a great day!

Hello, We are sorry to hear you have some malfunctioning lights. Here are a few things you can try. Download ASROCK RGB Sync off the ASROCK website, and mess around with the lighting software to see if that turns them on. Another option is you can open up the case and look for any loose wiring from the lights, this is usually the issue since wiring can come loose during shipment. If that still doesn't work, feel free to contact our technical support!

I had the same problem when i got home.. you gotta take the black right side of the lid off. Mine was disconnected but only had 1 that got loose. Hope that helps

Same problem. But one comment helped me fix it 2 small connectors came loose on the back pannel

Had to throw in my 2 cents. Often, when a computer is transported, things can wiggle and jiggle and vibrate inside. Maybe come loose... It is a good practice to open the case and give everything a slight wiggle, make sure it is seated firmly and properly. Cards and cables. It's happened to me before...

The reason why thats like that is on the back panel the fans lighting are not pluged in so you need to plug it back in

“I have two lights that are not lit”

Asked by linwei 6 years ago

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Yes I legit took the computer home only yesterday and discovered that two of the LEDs were not working. Turns out that the two pins on the back side we're just not plugged in for some reason. Seems to be a very common issue with this computer. Turn your computer off. Remove the side solid metal panel and you will see a bunch of loose wires. try to follow the wires from where the LEDs are from to find which wires are the unplugged ones. Then look for the rgb controller which is located in the center And re plug in the plugs. A way to figure out where the RGB controller is, is to find the LEDs that are on and see where they are plugged into. Once you find that little controller just plug the other ones in. Turn your PC back on and they should work. I spent two or three hours trying to figure this out and figured it would be really helpful to post this online for another. Have a great day!
Answered by Shmumoo 5 years ago
Sorry, there was a problem. Please try again later.
Hello, We are sorry to hear you have some malfunctioning lights. Here are a few things you can try. Download ASROCK RGB Sync off the ASROCK website, and mess around with the lighting software to see if that turns them on. Another option is you can open up the case and look for any loose wiring from the lights, this is usually the issue since wiring can come loose during shipment. If that still doesn't work, feel free to contact our technical support!
Answered by iBUYPOWER Product Expert 6 years ago
Sorry, there was a problem. Please try again later.
I had the same problem when i got home.. you gotta take the black right side of the lid off. Mine was disconnected but only had 1 that got loose. Hope that helps
Answered by Anonymous 5 years ago
Sorry, there was a problem. Please try again later.
Same problem. But one comment helped me fix it 2 small connectors came loose on the back pannel
Answered by Gambit 5 years ago
Sorry, there was a problem. Please try again later.
Had to throw in my 2 cents. Often, when a computer is transported, things can wiggle and jiggle and vibrate inside. Maybe come loose... It is a good practice to open the case and give everything a slight wiggle, make sure it is seated firmly and properly. Cards and cables. It's happened to me before...
Answered by 516Andrew 5 years ago
Sorry, there was a problem. Please try again later.
The reason why thats like that is on the back panel the fans lighting are not pluged in so you need to plug it back in
Answered by Thehelp 5 years ago
Sorry, there was a problem. Please try again later.