Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive
Brand: iBUYPOWER
SKU: 6362981
Price: 579.99 USD
Rating: 4.7 (1489 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Model:: BB972; |
SKU:: 6362981

User rating, 4.7 out of 5 stars with 1489 reviews.

Highly rated by customers for:

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QuestionCan I put in a i9 9900k in this PC or do I need to upgrade the motherboard or something else?
Asked 5 years ago by Sam.
- Answer Hello, You could use an i9-9900K in this PC but we would recommend upgrading the motherboard if you do that so that you can fully take advantage of it.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhat brand of ram comes with the pc?
Asked 5 years ago by Brad.
- Answer It varies depending o Newhart they have in stock. As of august 2020, it’s Apacer ddr4-2666 2x8
  Answered 5 years ago by Jc210
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QuestionDoes it come with a cd drive
Asked 5 years ago by uiguygtyfrt.
- Answer Hello, This computer does not come with a CD drive.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhat cpu cooler does this build have?
Asked 5 years ago by Weirdness.
- Answer Hello, We use a variety of CPU coolers in our systems depending on what we have in stock, unfortunately we are unable to tell you exactly which one you will receive.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionHas anyone figured out how to change or disable the LED Lights on the Graphics card?
Asked 5 years ago by PlanetShadow.
- Answer Unfortunately you can't disable the LED lights on the graphics card as they operate independently from the other lights in the system.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionFairly new to the pc community but have been a gamer my whole life. It seems as if this rig is perfect for gaming but is it capable of streaming as well? Thanks in advance.
Asked 5 years ago by StillMatic.
- Answer I havnt tried streaming on dedicated platforms like twitch but when streaming for discord it works perfectly, performance doesn't change and it is a beast of a computer. I have yet to encounter a game that runs on less than 60 fps
  Answered 5 years ago by Jeiquonius
  Answer this question
QuestionI'm just trying to set this computer up, and have hit a major snag: it can't find the 5G network. I won't be able to use this computer if it can't connect. The regular wifi is way too slow. I've tried updating the wifi driver, but that didn't work.
Asked 5 years ago by SuG.
- Answer Hello, We're sorry to hear you are having issues with your computer. Please call our tech support at (888) 618-6040 and they will be able to help you identify the issue!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHELLO!! my 4 Fans is not turne..
Asked 5 years ago by vuides.
- Answer Hello, We're sorry to hear you are having issues with your computer. Please call our tech support at (888) 618-6040 and they will be able to help you identify the issue!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionCan you hook up more than one monitor on this desktop?
Asked 5 years ago by Danny.
- Answer Yes, the video card has 1 HDMI out and 3 Display Ports out.
  Answered 5 years ago by woodstok23
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Questionhello, I have a problem, my 4 fans do not rotate; they light up but do not turn
Asked 5 years ago by vuides.
- Answer Hello, We're sorry to hear you are having issues with your computer. Please call our tech support at (888) 618-6040 and they will be able to help you identify the issue!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionThe top case fan in the front will turn off after running for an hour or two and then once I restart the computer works again for an hour or two and shuts off again is it supposed to do that?
Asked 5 years ago by JoshR.
- Answer Hello, That sounds unusual, the fan should be running the entire time. Please give our tech support a call at 888-618-6040 and they will be able to help you identify the issue!
  Answered 2 years ago by iBUYPOWER Product Expert
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QuestionCan I have this delivered to Europe? Specifically Amsterdam. Thanks! And is it possible to have delivered during the coronavirus period..?
Asked 5 years ago by LucyB.
- Answer Hello, Unfortunately we only deliver these systems in the United States.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionDoes this case provide the ability to turn the GPU vertically so the fans would face out? Is there a manual or spec list available for this case as well?
Asked 5 years ago by StayDerpy.
- Answer Hello, This PC does not support a vertical GPU mount. The case specs can be found on our website!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionHow do I change the LED lights back to rainbow? I downloaded the RGB Fusion app but there isn't an option but change the colors of the LED lights back to rainbow.
Asked 5 years ago by DNAK26.
Answer This Question
QuestionI just bought this computer along with an elgato 4k60 Pro capture card to stream from my PS4, but I can't figure out how to insert the capture card (4k60 Pro). Is there a spot for that, and if so, where? Thanks!
Asked 5 years ago by mexicanpizza88.
- Answer The motherboard and video card they used don’t permit adding any other cards due to the board only having 3 expansion slots and the video card taking two and a half
  Answered 5 years ago by TMM91
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QuestionWhat is the hdmi port located at the rear top of the system for? I tried hooking up a monitor to it but it doesnt get detected from it.
Asked 5 years ago by Anonymous.
- Answer That is the output of the motherboard. And with the motherboards that come with these systems once an graphics card is detected the hdmi on the motherboard will no longer give an output. If you are looking to plug your motherboard in, use the outputs on the graphics card. And the graphics card has 1 hdmi and 3 Display Port if I'm not mistaken. Have a Great Day!
  Answered 5 years ago by Vespurce
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QuestionCan you get this pc without the keyboard and mouse online or do you have to go into the store and ask for it
Asked 5 years ago by Kevin.
- Answer Well from what I know, I'm pretty sure that you actually can't get the computer without those complimentary peripherals. If you don't like them you sell them, give them away or throw them away. But I don't think there's a way to not get the mouse abd keyboard with the purchase of the computer.
  Answered 5 years ago by Vespurce
  Answer this question
QuestionI was wondering how to get the front dust cover off to remove the dust on the cover?
Asked 5 years ago by Carl.
- Answer Hello, Grab the bottom of the panel and pull down and away. That should remove the cover.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionHow do you remove the dust filter in front of the three fans?
Asked 5 years ago by Brandon.
- Answer Hello, To gain access to the fans, grab the front panel by the bottom and pull down and away,
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHello, what power supply does this pc have? How many different devices should I be allowed to plug into it without issue?
Asked 5 years ago by Richard.
- Answer This unit has a 650 watt power supply.
  Answered 5 years ago by CommunityAnswer
  Answer this question

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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Q: QuestionCan I put in a i9 9900k in this PC or do I need to upgrade the motherboard or something else?

Q: QuestionWhat brand of ram comes with the pc?

Q: QuestionDoes it come with a cd drive

Q: QuestionWhat cpu cooler does this build have?

Q: QuestionHas anyone figured out how to change or disable the LED Lights on the Graphics card?

Q: QuestionFairly new to the pc community but have been a gamer my whole life. It seems as if this rig is perfect for gaming but is it capable of streaming as well? Thanks in advance.

Q: QuestionI'm just trying to set this computer up, and have hit a major snag: it can't find the 5G network. I won't be able to use this computer if it can't connect. The regular wifi is way too slow. I've tried updating the wifi driver, but that didn't work.

Q: QuestionHELLO!! my 4 Fans is not turne..

Q: QuestionCan you hook up more than one monitor on this desktop?

Q: Questionhello, I have a problem, my 4 fans do not rotate; they light up but do not turn

Q: QuestionThe top case fan in the front will turn off after running for an hour or two and then once I restart the computer works again for an hour or two and shuts off again is it supposed to do that?

Q: QuestionCan I have this delivered to Europe? Specifically Amsterdam. Thanks! And is it possible to have delivered during the coronavirus period..?

Q: QuestionDoes this case provide the ability to turn the GPU vertically so the fans would face out? Is there a manual or spec list available for this case as well?

Q: QuestionHow do I change the LED lights back to rainbow? I downloaded the RGB Fusion app but there isn't an option but change the colors of the LED lights back to rainbow.

Q: QuestionI just bought this computer along with an elgato 4k60 Pro capture card to stream from my PS4, but I can't figure out how to insert the capture card (4k60 Pro). Is there a spot for that, and if so, where? Thanks!

Q: QuestionWhat is the hdmi port located at the rear top of the system for? I tried hooking up a monitor to it but it doesnt get detected from it.

Q: QuestionCan you get this pc without the keyboard and mouse online or do you have to go into the store and ask for it

Q: QuestionI was wondering how to get the front dust cover off to remove the dust on the cover?

Q: QuestionHow do you remove the dust filter in front of the three fans?

Q: QuestionHello, what power supply does this pc have? How many different devices should I be allowed to plug into it without issue?

QuestionCan I put in a i9 9900k in this PC or do I need to upgrade the motherboard or something else?

QuestionWhat brand of ram comes with the pc?

QuestionDoes it come with a cd drive

QuestionWhat cpu cooler does this build have?

QuestionHas anyone figured out how to change or disable the LED Lights on the Graphics card?

QuestionFairly new to the pc community but have been a gamer my whole life. It seems as if this rig is perfect for gaming but is it capable of streaming as well? Thanks in advance.

QuestionI'm just trying to set this computer up, and have hit a major snag: it can't find the 5G network. I won't be able to use this computer if it can't connect. The regular wifi is way too slow. I've tried updating the wifi driver, but that didn't work.

QuestionHELLO!! my 4 Fans is not turne..

QuestionCan you hook up more than one monitor on this desktop?

Questionhello, I have a problem, my 4 fans do not rotate; they light up but do not turn

QuestionThe top case fan in the front will turn off after running for an hour or two and then once I restart the computer works again for an hour or two and shuts off again is it supposed to do that?

QuestionCan I have this delivered to Europe? Specifically Amsterdam. Thanks! And is it possible to have delivered during the coronavirus period..?

QuestionDoes this case provide the ability to turn the GPU vertically so the fans would face out? Is there a manual or spec list available for this case as well?

QuestionHow do I change the LED lights back to rainbow? I downloaded the RGB Fusion app but there isn't an option but change the colors of the LED lights back to rainbow.

QuestionI just bought this computer along with an elgato 4k60 Pro capture card to stream from my PS4, but I can't figure out how to insert the capture card (4k60 Pro). Is there a spot for that, and if so, where? Thanks!

QuestionWhat is the hdmi port located at the rear top of the system for? I tried hooking up a monitor to it but it doesnt get detected from it.

QuestionCan you get this pc without the keyboard and mouse online or do you have to go into the store and ask for it

QuestionI was wondering how to get the front dust cover off to remove the dust on the cover?

QuestionHow do you remove the dust filter in front of the three fans?

QuestionHello, what power supply does this pc have? How many different devices should I be allowed to plug into it without issue?