“I recently purchased this pc and the audio jacks on both the front and back panels do not work. No sound coming through headset and mic not working. I've tried a 4 pin headset as well as three pin.”
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We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your PC. We will see what we can do to quickly help ensure your gaming system is up and running as soon as possible. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: support@ibuypower.com Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: techsupport@ibuypower.com
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