Questions & Answers

Q: QuestionWhat case is this?

Asked 5 years ago by Pc.

• A:Answer Hello, This case is our iBUYPOWER Element MR case!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionhi is the operating system licensed?

Asked 5 years ago by Gray.

• A:Answer Hello, thank you for your question. The OS that comes with this system is Windows 10.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan I put a liquid cooler in this pc case? Or do I need to buy another case?

Asked 5 years ago by MortalGamer.

• A:Answer Hello, Yes you can put a liquid cooler in this system, just make sure the model you're getting will fit!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat Case Is This?

Asked 5 years ago by Nate.

• A:Answer Hello, This is our own iBUYPOWER Element MR case!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionwill this be back in stock soon ?

Asked 5 years ago by George.

Q: QuestionHow big are the rgb fans?

Asked 5 years ago by Diego.

• A:Answer Hello, The fans are 120mm.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow is the front panel attached on this particular case and system? In order to clean the front fans, for example, how should it be removed? Can you pull it directly out or slide it down and then pull it out? I have seen different suggestions. Thank you.

Asked 5 years ago by Will.

• A:Answer Hello, If you pull down on the front panel it should come loose, and then you can pull it away from the case.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWill this Gaming Pc come back on stock near Black Friday times, I would like to buy it around those times if it could possibly restock and at least have a discount sale on it, that would be great!

Asked 5 years ago by jake.

Q: QuestionI got this pc and the day it arrived I turned it on and the LED light is out and I’ve been messing around to see if it’s a lose connection but it’s the front center fan light

Asked 5 years ago by bullcat7534.

• A:Answer We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: support@ibuypower.com Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: techsupport@ibuypower.com

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow should the outside of the mirrored case on this system be cleaned? What can be used without damaging the finish on the case? Thankyou.

Asked 5 years ago by Will.

• A:Answer Hello, You can clean the case with most gentle, household cleaners. You can also just use water if it's not too dirty!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionis the power supply fine or will i need to uprgrade it so it dosent overheat because i play warzone on high settings while streaming on this

Asked 5 years ago by Alex.

• A:Answer Hello, We designed this system for gaming, the power supply will be fine!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the best or preferred way to clean and maintain the mirrored case? Are there any other additional recommendations?

Asked 5 years ago by Will.

• A:Answer Hello, We recommend using compressed air to clean out the dust on the fans and inside the system. You can use some cloth as well to reach the dust directly on the fans.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will this be back in stock?

Asked 5 years ago by Mm.

Q: QuestionWhen will this computer come back in stock?

Asked 5 years ago by Me123.

• A:Answer Hello, This system is no longer being produced, so if you see it out of stock it will likely stay that way,

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionbest buy or i buy power do you guy know when this pc will be in stock its been out of stock for 2 mouths please restock it

Asked 5 years ago by pleaserespond.

• A:Answer Hello, This model has been discontinued, so we are no longer producing it. It will likely not show as in stock.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHi I was wondering how to pull off the front panel I bought it but I’m not sure how to open it.

Asked 5 years ago by Yuneeb.

• A:Answer Hello, If you pull down on the panel it should come loose, and then you can pull it away from the case.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionwhen will this computer be back in stock?

Asked 5 years ago by computer.

Q: QuestionIs the Graphics card type Discrete and Does it have these features? Graphics Info: NVIDIA GeForce RTX 2060, Video Memory Info: 6144 megabytes card

Asked 5 years ago by Randy.

• A:Answer Hello, Yes this is a discrete graphics card and has those features.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will this be in stock

Asked 5 years ago by logiwatch.