Questions & Answers

Q: QuestionHi! So I recently asked if I could add ram and cooling fans to the PC. I was wondering if there is a certain spot for the fan to go, or should I take it to a specialist?

Asked 11 months ago by Theo.

• A:Answer Typically, additional fans are mounted on the side or top. For this model, mounting an extra fan on top is probably best.

  Answered 11 months ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many fans are there not including the 3 front ones? On the inside it looks like there is 2 or 3, I can't really tell. If there is only 2 I would like to add another.

Asked 11 months ago by Greg.

• A:Answer Hey there! This PC and iBUYPOWER Scale case includes 3 fans in the front, 1 in the rear, and 1 tower fan on the motherboard as a CPU cooler.

  Answered 11 months ago by iBUYPOWER Product Expert

  
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Q: QuestionWould this rig be a good option for Path of Exile 2 (Steam / PC)?

Asked 11 months ago by PoEGamerDad.

• A:Answer Hey there! This would be a great PC for PoE2 in terms of specs, however, we recommend checking the game's website for most accurate spec recommendations.

  Answered 11 months ago by iBUYPOWER Product Expert

  
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Q: QuestionHow to remove side panel. There is no screws or nothing

Asked 1 year ago by Anonymous.

• A:Answer Look for the depression on the top left of the glass it pops off no tools required

  Answered 1 year ago by JordanLVerified Purchase

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Q: QuestionIs there a WiFi thing in there so I can get WiFi or do I have to play with Ethernet

Asked 1 year ago by Poopgoblon.

• A:Answer Hi there! All of our systems come preinstalled for Wi-Fi connectivity.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: Questionlogin issues

Asked 1 week ago by Anonymous.

Q: QuestionCan i add a 2nd hard drive to this pc

Asked 2 weeks ago by PaulC.

• A:Answer Hello! Yes, you can. There is additional storage space on the rear of the case.

  Answered 2 weeks ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat brand of motherboard is the B760 D5?

Asked 2 weeks ago by watcherdogs.

• A:Answer Hello! The brand/manufacturer of the major components will vary based on what is available at the time of production. However, we use top brands like MSI, ASUS, Asrock, etc.

  Answered 2 weeks ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes this computer have a CD slot? Can I run old games on it?

Asked 1 month ago by Judy.

• A:Answer Hello! Unfortunately, modern computers don't include CD slots and need additional accessories purchased to incorporate those.

  Answered 1 month ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the form factor of the motherboard

Asked 3 months ago by Ball.

Q: QuestionMSI Center does not work for me anymore. Uninstalled, reinstalled, and still nothing.Seems like it isn't fully installed and needs to finish the hardware install. Is there any other way to control my fans RBG and what not? I'm tired of the RBG being stuck

Asked 3 months ago by Ann.

Q: QuestionWe have only had this since Christmas. Randomly it stopped working during the day & nothing I do will turn it back on. I've restarted it, unconnected/reconnected all ins and outs. Nothing lights up or turns on. Any ideas?

Asked 4 months ago by SadieWest.

• A:Answer Hello! Unfortunately, as rare as it is, hardware components do see failure from time to time. From the sounds of it, it seems like there's an issue with the power supply. However, we encourage you to reach out to iBUYPOWER Tech Support to get more help with your PC issue. All retail PCs include a 1 year manufacturer warranty, so we can help support your product if an issue did arise. https://www.ibuypower.com/support/contact-us

  Answered 4 months ago by iBUYPOWER Product Expert

  
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Q: QuestionIt looks like for RAM, DDR5 5200Hz is what this shipped with. When I add more RAM, should I stay with this same spec?

Asked 4 months ago by Emory23.

• A:Answer Hello! Yes, keeping with the same spec and clock speed is usually the most optimal route.

  Answered 4 months ago by iBUYPOWER Product Expert

  
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Q: QuestionIf I have this exact pc, could I be able to replace the cpu with a Ryzen 5 7600x or would that not be compatible.

Asked 5 months ago by Abraham.

• A:Answer not compatible, it's an Intel only supporting CPU slot, you would have to get a ryzen supported motherboard.

  Answered 3 months ago by Anonymous

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Q: QuestionI've had this pc for 2 years now. Will this pc support a Asus Tuf Geforce 5080? I read the motherboard is a PCIe 4.0 not 5.0 which is required for the 5080. Can you confirm?

Asked 5 months ago by Geforce5ksupport.

• A:Answer Hello there! The new 5000-series GPUs should be okay with PCIe 4.0 but other components like the power supply will need to be updated too.

  Answered 5 months ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the psu maximum wattage?

Asked 5 months ago by Memo.

• A:Answer Entiendo que 650 watts.

  Answered 1 week ago by AngelRVerified Purchase

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Q: QuestionIf i did lose the screws for the SSD slots how do i get new ones? or what size screws are they? Please help i need storge!!!!

Asked 5 months ago by Ang.

Q: QuestionOne of the components need to be updated on my PC, how do I go about getting it updated? When I open a game it crashes and screen goes black.

Asked 5 months ago by Christen.

• A:Answer install msi center and install the drivers then go to INVIDIA and update it on there I hope it helps :)

  Answered 5 months ago by DieInNOLA

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Q: QuestionWhich wifi driver does this motherboard use? I have sent this computer out for 2 seperate RMAs and each time has come back not being able to connect to wifi. Can not seen to find the supported driver anywhere online. Absolutely terrible experience.

Asked 6 months ago by Driver.