Questions & Answers

Name: iBUYPOWER - Slate MR Gaming Desktop - Intel i7-10700K - 16GB Memory - NVIDIA GeForce RTX 2080 Super 8GB - 480GB SSD + 1TB HDD
Brand: iBUYPOWER
SKU: 6428885
Price: 1614.99 USD
Rating: 4.6 (309 reviews)

iBUYPOWER - Slate MR Gaming Desktop - Intel i7-10700K - 16GB Memory - NVIDIA GeForce RTX 2080 Super 8GB - 480GB SSD + 1TB HDD

Model:: BB993; |
SKU:: 6428885

User rating, 4.6 out of 5 stars with 309 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 131 questions

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QuestionHow many monitors does the card support? Thx
Asked 4 years ago by Mark.
- Answer Hello, The graphics card supports up to 4 monitors!
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWhat brand of GPU？
Asked 4 years ago by Anonymous.
- Answer We are unable to specify the brand since we use a variety in our systems depending on stock.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionI wiped this computer for various reasons and apparently I deleted the program that allows me to control the RGB lights inside the case and fans. I've read that it's an ASRock program but I cannot for the life of me find the appropriate download.
Asked 4 years ago by Michael.
- Answer Hey fellow Michael, on my pc the program used to control the rgb lights in the fans, ram sticks, etc... is called Asus Aura. I looked it up on google and it’s downloadable, hope this helps! :)
  Answered 4 years ago by AcerNitro
  Answer this question
QuestionHow many of each video port does this have? The description reads 1 HDMI and 2 DP but in reviews of the same model, I see two HDMI and two DP. So which is it? Because I need 4.
Asked 4 years ago by NickC.
- Answer Hello, The graphics card does come with 4 ports, but the amount and type depends on what model GPU your system comes with.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWhere is the wifi adapter? The description and other answers says it has it, but there is no option to connect via wifi and no wifi adapter shows up in Windows. Ethernet works fine.
Asked 4 years ago by Matt.
- Answer Thanks for the reply but it did not come with an antennae or any other items. There is no place to plug one in even if it did
  Answered 4 years ago by Matt
  Answer this question
QuestionWhen will This desktop be in-stock again
Asked 4 years ago by Sam.
Answer This Question
QuestionCan someone tell me where this goes please. I just purchased a I buy power slate MR BB973.
Asked 4 years ago by Anonymous.
Answer This Question
QuestionHi, Any idea when this be back in stock? Thanks
Asked 4 years ago by SS.
Answer This Question
QuestionHello I bought this pc around a month ago and the cooler doesn’t seem to light up. Please help me!!!!
Asked 4 years ago by Ben.
- Answer We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: [email protected] Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: [email protected]
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionCan I upgrade the CPU from the 10th gen i7 to a 10th gen i9 with the same CPU cooling system it already has?
Asked 4 years ago by GuyMan.
- Answer Hello, Yes you can make that upgrade with the same cooling system!
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHow do you add more fans to the top of the case? there is no bracket or anything to keep them held up ???
Asked 4 years ago by Dylan.
- Answer Hello, You can screw the fans directly into the case.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionCan you add more fans to the top of the case???
Asked 4 years ago by Dylan.
- Answer Hello, Yes there is space at the top of the case for 2 120mm or 140mm fans!
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHey i want to know does winzip come with this pc and does it work or do i have to buy it and if i do does it come free for the first month ?
Asked 4 years ago by Xuilz.
- Answer Hello, This PC does not come with WinZip, you would have to download that on your own.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
Questionare all fans in the case 3pin or 4pin. If they are different, please tell me which fans are 3pin and which ones are 4pin. That includes the cpu fan and the chassis fans
Asked 4 years ago by Carlos.
Answer This Question
QuestionCurious, what are the product dimensions?
Asked 4 years ago by jijiandeevee.
- Answer Hello, The PC dimensions are as follows: 455 x 210 x 438mm
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionIs there a antennae for the bluetooth? Multiple attempted headsets go into a constant connect/disconnect from no more then 5 feet away?
Asked 4 years ago by JMarko.
- Answer Hello, It does not come with a Bluetooth antenna, we suggest getting on yourself as they are inexpensive.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWhat type of monitor port is needed for this computerr? My husband said s he needs an adapter for our current monitor to use it with this computer? Or, what type of new monitor do I need to get
Asked 4 years ago by Mimi.
- Answer Hello, This system works with HDMI or DisplayPort monitors. However an adapter will still work perfectly fine if you would like to avoid buying a completely new monitor,
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionI bought mine on Black Friday 2020, and it came with an ASUS motherboard. Is there supposed to be a wifi antenna? I see that there's a place to screw in the antenna, but I can't locate an antenna. Thank you.
Asked 4 years ago by PC.
- Answer Hello, If your system did not come with an antenna it is because your motherboard has built in WiFi.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionI just bought this and when i run it only 2/4 of the fans are spinning. How do you fix this?
Asked 4 years ago by jeff.
- Answer Hello, Please contact our tech support at 888-618-6040 and they will be able to assist you.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionI saw in an answered question below that this PC comes with a 3200mhz RAM. I researched a different RAM's and I found a G.Skill Trident Z Neo 32 GB DDR4-3600 CL16 Memory. I am wondering which one is more powerful,and if the one I researched is compatible.
Asked 4 years ago by Rylan.
- Answer The 32GB DDR4 3600MHz RAM would be stronger.
  Answered 4 years ago by iBUYPOWER Product Expert
  Answer this question

Showing 41-60 of 131 questions

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Questions & Answers

iBUYPOWER - Slate MR Gaming Desktop - Intel i7-10700K - 16GB Memory - NVIDIA GeForce RTX 2080 Super 8GB - 480GB SSD + 1TB HDD

Q: QuestionHow many monitors does the card support? Thx

Q: QuestionWhat brand of GPU？

Q: QuestionI wiped this computer for various reasons and apparently I deleted the program that allows me to control the RGB lights inside the case and fans. I've read that it's an ASRock program but I cannot for the life of me find the appropriate download.

Q: QuestionHow many of each video port does this have? The description reads 1 HDMI and 2 DP but in reviews of the same model, I see two HDMI and two DP. So which is it? Because I need 4.

Q: QuestionWhere is the wifi adapter? The description and other answers says it has it, but there is no option to connect via wifi and no wifi adapter shows up in Windows. Ethernet works fine.

Q: QuestionWhen will This desktop be in-stock again

Q: QuestionCan someone tell me where this goes please. I just purchased a I buy power slate MR BB973.

Q: QuestionHi, Any idea when this be back in stock? Thanks

Q: QuestionHello I bought this pc around a month ago and the cooler doesn’t seem to light up. Please help me!!!!

Q: QuestionCan I upgrade the CPU from the 10th gen i7 to a 10th gen i9 with the same CPU cooling system it already has?

Q: QuestionHow do you add more fans to the top of the case? there is no bracket or anything to keep them held up ???

Q: QuestionCan you add more fans to the top of the case???

Q: QuestionHey i want to know does winzip come with this pc and does it work or do i have to buy it and if i do does it come free for the first month ?

Q: Questionare all fans in the case 3pin or 4pin. If they are different, please tell me which fans are 3pin and which ones are 4pin. That includes the cpu fan and the chassis fans

Q: QuestionCurious, what are the product dimensions?

Q: QuestionIs there a antennae for the bluetooth? Multiple attempted headsets go into a constant connect/disconnect from no more then 5 feet away?

Q: QuestionWhat type of monitor port is needed for this computerr? My husband said s he needs an adapter for our current monitor to use it with this computer? Or, what type of new monitor do I need to get

Q: QuestionI bought mine on Black Friday 2020, and it came with an ASUS motherboard. Is there supposed to be a wifi antenna? I see that there's a place to screw in the antenna, but I can't locate an antenna. Thank you.

Q: QuestionI just bought this and when i run it only 2/4 of the fans are spinning. How do you fix this?

Q: QuestionI saw in an answered question below that this PC comes with a 3200mhz RAM. I researched a different RAM's and I found a G.Skill Trident Z Neo 32 GB DDR4-3600 CL16 Memory. I am wondering which one is more powerful,and if the one I researched is compatible.

QuestionHow many monitors does the card support? Thx

QuestionWhat brand of GPU？

QuestionI wiped this computer for various reasons and apparently I deleted the program that allows me to control the RGB lights inside the case and fans. I've read that it's an ASRock program but I cannot for the life of me find the appropriate download.

QuestionHow many of each video port does this have? The description reads 1 HDMI and 2 DP but in reviews of the same model, I see two HDMI and two DP. So which is it? Because I need 4.

QuestionWhere is the wifi adapter? The description and other answers says it has it, but there is no option to connect via wifi and no wifi adapter shows up in Windows. Ethernet works fine.

QuestionWhen will This desktop be in-stock again

QuestionCan someone tell me where this goes please. I just purchased a I buy power slate MR BB973.

QuestionHi, Any idea when this be back in stock? Thanks

QuestionHello I bought this pc around a month ago and the cooler doesn’t seem to light up. Please help me!!!!

QuestionCan I upgrade the CPU from the 10th gen i7 to a 10th gen i9 with the same CPU cooling system it already has?

QuestionHow do you add more fans to the top of the case? there is no bracket or anything to keep them held up ???

QuestionCan you add more fans to the top of the case???

QuestionHey i want to know does winzip come with this pc and does it work or do i have to buy it and if i do does it come free for the first month ?

Questionare all fans in the case 3pin or 4pin. If they are different, please tell me which fans are 3pin and which ones are 4pin. That includes the cpu fan and the chassis fans

QuestionCurious, what are the product dimensions?

QuestionIs there a antennae for the bluetooth? Multiple attempted headsets go into a constant connect/disconnect from no more then 5 feet away?

QuestionWhat type of monitor port is needed for this computerr? My husband said s he needs an adapter for our current monitor to use it with this computer? Or, what type of new monitor do I need to get

QuestionI bought mine on Black Friday 2020, and it came with an ASUS motherboard. Is there supposed to be a wifi antenna? I see that there's a place to screw in the antenna, but I can't locate an antenna. Thank you.

QuestionI just bought this and when i run it only 2/4 of the fans are spinning. How do you fix this?

QuestionI saw in an answered question below that this PC comes with a 3200mhz RAM. I researched a different RAM's and I found a G.Skill Trident Z Neo 32 GB DDR4-3600 CL16 Memory. I am wondering which one is more powerful,and if the one I researched is compatible.