Questions & Answers

Q: QuestionHow big are the case fans in mm?

Asked 4 years ago by Unknown.

• A:Answer Hello, This PC comes with 120mm case fans!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: Questionwhat is the power supply on this pc

Asked 4 years ago by bbygeorge.

• A:Answer Hello, This PC has a 400 watt power supply!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: Questionwhere can i buy another front filter for the fans they came ripped and i just noticed.

Asked 4 years ago by Christian.

• A:Answer Hello, You could purchase one yourself, or contact our tech support about getting a replacement!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionMy front fan filter came ripped. Any way I can buy another one?

Asked 4 years ago by Christian.

• A:Answer Hello, You could purchase one yourself, or contact our tech support about getting a replacement!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat are all the dpi options on the mouse, like what is the least and the most and the middle dpi

Asked 4 years ago by Farhan.

• A:Answer Hello, The DPI settings are as follows: 1200 / 1600 / 2000 / 3200 DPI (Default 1200)

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionMy ibuypower Trace 4 MR BB991MR recognizes my neighbors wifi, but does not recognize my wifi at all. All other devices in my household are working properly on my wifi.

Asked 4 years ago by joe.

• A:Answer You may need to rescrew the wifi antennas on the back of the bb991 mr until the wifi antennas appear to be straight, tilt the wifi antennas to a 45 degree angle, or possibly move closer to the wifi access point(router)

  Answered 4 years ago by John

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Q: QuestionWhat virus protection do I buy for this? Also, do you have to buy graphics cards for this PC?

Asked 4 years ago by RC.

• A:Answer Any virus protection works, I recommend Avast, because it is free. You dont need to buy a graphics card, it comes with a 1650 super, I have just got this system and it runs csgo at 200-380 fps, it can run esports titles with ease.

  Answered 4 years ago by John

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Q: Questionis it safe if i run 240 fps

Asked 4 years ago by Anonymous.

• A:Answer Yea

  Answered 4 years ago by Aqua

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Q: QuestionHello, how can I acsess my hard drive in order to download games

Asked 4 years ago by ZingKing.

• A:Answer Hello, Your hard drive should automatically show up when you go to download anything. You can access it in your "This PC" tab.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many FPS can this gaming pc run in fortnite?

Asked 4 years ago by Anonymous.

• A:Answer Unfortunately, we are unable to provide a specific FPS number as that does depend on your game settings.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow do I change the color of the lights, I recently got the system which didn't have a remote and there was no software downloaded on the computer when I started it up for the first time.

Asked 4 years ago by Nicholas.

• A:Answer Download the dragon center app from msi. It will control most of the run components of this pc.

  Answered 4 years ago by Anonymous

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Q: QuestionOpened glass side of cpu bottom left theres a box or cover theres like 3 ribbons of cables coming out only one of those is connected other 2 not connected to anything are they supposed to be doesn't look like they'd reach to anything. Thanks

Asked 4 years ago by Roni.

• A:Answer Hello, If your system is working fine and you don't notice any issues, then that means those cables do not need to be connected to anything!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat brand is the GPU like MSI or Gigabyte for the BB991?

Asked 4 years ago by Joshua.

• A:Answer Mine came with a ASUS Phoenix GTX 1650 Super GPU

  Answered 4 years ago by Spud

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Q: Questionhow can i change the 3 led lights infront of my pc?? is there a app? if there is whats the name?

Asked 4 years ago by sergio06.

• A:Answer Hello, Yes there is an app to change the lights. Please check what motherboard manufacturer you have, and then visit their website, where you can find their RGB software.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this PC run GTA V RP such as FiveM?

Asked 4 years ago by BigTex1999.

Q: QuestionCan I connect to gaming monitors in the pc ?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this PC can be connected to gaming monitors through a HDMI cable.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionIs this capable running an oculus quest 2 connected with a link and is it possible to get a adapter so I can use a USB instead of a USB c? Because it dose not have a USB c port on the pc and it and the oculus link cable dose not use USB????

Asked 4 years ago by Noth20.

Q: Questioncan i have 2 accounts on here

Asked 4 years ago by Customer.

Q: QuestionHello, can I use this pc with two monitors? I saw in the images that it does not have the slot for the VGA cable.

Asked 4 years ago by Edward3000.

• A:Answer Hi, Edward I havent tried to set up two monitors but I think if you have a DisplayPort cord to hdmi it might work. Hope this helps :)

  Answered 4 years ago by Jaxon

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