Questions & Answers

Q: QuestionThe GPU is a 2 fan msi, ryx 4070. Can you tell me what specific model? So I can look it up on tech bench?

Asked 2 years ago by Leeknightsk.

• A:Answer GeForce RTX™ 4070 VENTUS 2X 12G OC

  Answered 2 years ago by Phil9871Verified Purchase

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Q: QuestionWho is the manufacturer for the Power Supply & Motherboard?

Asked 2 years ago by DapperDan.

• A:Answer It is Asus. Asus Z-790 P-Wifi (MoBo). Ill double check the power supply as my computer is turned off right now.

  Answered 2 years ago by JohnR

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Q: Questionliquid cooling is it an aio water cooler

Asked 2 years ago by Mike.

• A:Answer Yes, AIO closed loop

  Answered 2 years ago by RhondaJVerified Purchase

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Q: QuestionDoes the pc have a head phone and microphone port also does it usb type c?

Asked 2 years ago by Theguyaskingaquestion.

• A:Answer Front has 2x USB 3.0 Type-A ports 1x USB 3.2 Type-C port Also comes with a single headphone jack in the front, but also comes with a Green/Pink headphones Y splitter to work with single front jack. Adaptor comes with the computer. See picture. Back has 1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®) 1 x USB 3.2 Gen 2 port (1 x Type-A) 2 x USB 3.2 Gen 1 ports (2 x Type-A) 4 x USB 2.0 ports (4 x Type-A)

  Answered 2 years ago by Phil9871Verified Purchase

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Q: QuestionCan the memory be upgraded to 64 gb?

Asked 3 months ago by Silvernail.

Q: QuestionAll my RGB is working except for my aio cooler. It worked before I downloaded hyte nexus. And it’s really annoying seeing it without rgb. I’ve already tried to delete and reinstall hyte nexus but it still won’t come on. Any Tips?

Asked 10 months ago by Wade.

Q: Questionwhy does my pc crashing when playing videogames.

Asked 10 months ago by dang.

Q: QuestionCan I add thunderbolt 3 expansion to the motherboard?

Asked 11 months ago by Houseofjamz.

Q: QuestionCan I add another Ram stick/ Replace the ones it comes with? with either 2 64 sticks of 2 32 sticks?

Asked 11 months ago by WWE.

• A:Answer Hello! Yes, you certainly can upgrade or add additional RAM to the included configuration.

  Answered 11 months ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this pc support Vr gaming

Asked 1 year ago by J.

• A:Answer Hello there! This system can definitely handle VR Gaming, though exact minimum and recommended specs will vary based on the title. Suggested specs can usually be found on the title's website.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: Questioncan I use ddr5 ram 5600 or 6000 mhz and if so will it be an improvement and will the computer run hotter?

Asked 1 year ago by StevenW.

• A:Answer Hello, and thank you for your interest! That would be dependent on the specific motherboard in the system. We use brands based on availability at the time of assembly, though we use major brands for motherboards such as ASUS, MSI, ASRock, and more. The exact brand/manufacturer will vary, but the model of the motherboard is correct and consistent. However, it will not make your PC run any hotter.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many frames per second would I run average on FOrtnite?

Asked 1 year ago by skye.

Q: QuestionMy Pc keeps black-screening into reboot or just freezing when playing games or using youtube. Ive updated all drivers and system. There issue continues. I don't know what to do at this point. I feel like its a hardware issue. What can I do?

Asked 1 year ago by Stevedola.

• A:Answer Hello, and thank you for your purchase. I am very sorry to hear about the issues you are having! Please reach out to our customer support team so they can further assist you. You can reach them at https://www.ibuypower.com/support/contact-us

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionI can seem to find the DVI port within the case and computer. Any idea on where it is?

Asked 1 year ago by Seba.

• A:Answer Hello, and thank you for your purchase! Unfortunately most PC's do not come with DVI ports anymore. Generally, they tend to have Displayport, and HDMI outputs. However, there are DVI adapters you can attach to and HDMI or Displayport cable.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionHello, could you tell me what the power supply modeling is? And what models is the RTX 4070?

Asked 1 year ago by KONNOR.

• A:Answer Hello, and thank you for your interest! We use brands based on availability at the time of assembly, though we use major brands for GPU's, such as ASUS, Gigabyte, MSI and PNY. The exact brand/manufacturer will vary, but the model of the GPU is correct and consistent. As far as the PSU, it will be a High Power unit.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionComputer is starting but nothing is coming on the monitor. All the lights are coming on, the power button is slowly blinking. Computer is only a few months old.

Asked 1 year ago by Tyoung.

• A:Answer Hey there, sorry to hear of a strange issue you're experiencing with a new PC. That's definitely not normal and something to look deeper into. I suggest reaching out to iBUYPOWER Tech Support when you've got time so they can diagnose and provide a solution. https://www.ibuypower.com/support/contact-us

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the maximum amount of RAM that this PC takes?

Asked 1 year ago by T0ned0g666.

• A:Answer Hi there! You should be able to have 128GB of RAM maximum (4 x 32GB sticks).

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the warranty on the cooling fans for this PC? I had one stop working today, I bought this PC on June 2023.

Asked 1 year ago by Anonymous.

• A:Answer Hello, all retail iBUYPOWER systems purchased include a 1 year manufacturer warranty. Since you're still covered under our warranty, I suggest reaching out to get a replacement on those fans that stopped working. https://www.ibuypower.com/support

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionIs there audio. If not how can I add it

Asked 1 year ago by Voz.

• A:Answer Hey there! To access your audio, you can plug in a headset/speakers on the rear panel.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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