Questions & Answers

Q: QuestionHow are these speakers protected from the elements?

• A:Answer These speakers have a protective UV cabinet, a rust-proof aluminum grill, and are IP44 water-resistant.

Q: QuestionHow much do these speakers weigh?

• A:Answer These speakers weigh 7.5 pounds.

Q: QuestionWhat version of Bluetooth do these speakers use?

• A:Answer These speakers use Bluetooth version 5.3.

Q: QuestionWhat is the Bluetooth range of these speakers?

• A:Answer These speakers have a wireless Bluetooth range of 100ft.

Q: QuestionWhat does the IP44 rating on these speakers mean?

• A:Answer The IP44 rating means that the speakers are protected from damage by fine particles and indirect water splashes.

Q: QuestionCan these speakers be mounted on a wall?

• A:Answer Yes, these speakers can be mounted on a wall, either vertically or horizontally.

Q: QuestionHow are these speakers powered?

Asked 2 years ago by Power.

• A:Answer One speaker plugs into an outlet. Speaker wire is run from the powered speaker to the other speaker. Its super easy set up

  Answered 2 years ago by BlueoneVerified Purchase

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Q: QuestionHow long are the mounting screws that are included?

Asked 1 year ago by JeffD.

• A:Answer Hi Jeff, the mounting screws that come with this are 1 3/4" long.

  Answered 1 year ago by Product Expert

  
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Q: QuestionCan a person connect multiple sets of these speakers together? For example, one set outside and another set close by indoors for a surround sound experience?

Asked 1 year ago by Brknsoul76.

• A:Answer Thank you for your question! These are designed to just work as a pair. We are working on speakers that can pair with multiple sets for the near future!

  Answered 1 year ago by Product Expert

  
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Q: QuestionI was told at the store these speakers can be used via a battery and do not require AC and that they do not need to be hard wired to each other. Is that not true?

Asked 2 years ago by SEK.

• A:Answer Sek- No, that is not true, they require a power source.

  Answered 2 years ago by Product Expert

  
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Q: QuestionHow do you pair these speakers to an iPhone? Would I just let my iPhone find the speakers, then pair them? Is there a 4-digit password required to pair?

Asked 2 years ago by Cat6.

• A:Answer Let the. iPhone find it and then pair. You probably have to hit the pair button on the remote first

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it support Aux Cable?

Asked 3 months ago by Anonymous.

• A:Answer Hello, these speakers are Bluetooth only and do not have an aux input option.

  Answered 3 months ago by Product Expert

  
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Q: QuestionWill thes speakers work with Alexa?

Asked 3 months ago by Tom.

• A:Answer Hi Tom! These speakers do work with Alexa. If you need help getting them set up, you can email us at [email protected].

  Answered 3 months ago by Product Expert

  
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Q: QuestionHow do I pair these speakers to Bluetooth if I don't have remote and my phone won't find them?

Asked 3 months ago by Anonymous.

• A:Answer Hello, please email us at [email protected] and we can help you get connected to your speakers!

  Answered 3 months ago by Product Expert

  
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Q: QuestionThe photos don't show how or where a power cord plugs into the powered speaker. How does it connect? Do you have any better photos that also show everything that's included with the speakers? Are these speakers available in white instead of black?

Asked 4 months ago by hshapi.

• A:Answer Hello. If you scroll through the photos of these speakers on our website there are images of the back where the power cord plugs in, as well as photos of what's included. Unfortunately these do not come in white. If you have any other questions you can email us at [email protected].

  Answered 4 months ago by Product Expert

  
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Q: QuestionWill these play in stereo

Asked 4 months ago by Deal.

• A:Answer Hello, these speakers do not support stereo. If you have more questions please email us at [email protected].

  Answered 4 months ago by Product Expert

  
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Q: QuestionCan you use two sets of the speakers of four speakers in one

Asked 4 months ago by Anonymous.

• A:Answer Hi! At this time you cannot pair two sets of speakers together. This is a feature we are looking to implement on future models.

  Answered 4 months ago by Product Expert

  
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Q: QuestionCan you pair 2 sets together

Asked 5 months ago by Sam.

• A:Answer Hello Sam. At this time you cannot pair four speakers together. This is a feature we are looking to implement on future models.

  Answered 4 months ago by Product Expert

  
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Q: QuestionI have two sets of there's speakers one for our back one for our front of the house I know I can't pair them together but when I try to have them working at the same on two different devices one shuts off what am I doing wrong?

Asked 5 months ago by KaraT.

• A:Answer Hello! Please email us at prodinfo@dpiinc so that we can help you get this issue resolved.

  Answered 5 months ago by Product Expert

  
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