Questions & Answers

Q: QuestionThe specs say this model has 2 USB ports. The one I received has none. Are they hidden somewhere?

Asked 4 years ago by TommyG.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer It’s a USB-C port it’s a smaller port. Not the regular size USB port. See the picture below. It fits the newer Apple chargers.

  Answered 4 years ago by AdelineAVerified Purchase

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Q: QuestionFor an inexpert 85-year-old general user with a ten-year old iMac (OSX Yosemite version 10.10.5), is this latest model 24" iMac with Retina 4.5K display Apple M1 8GB memory - 256GB SSD a decent upgrade?

Asked 4 years ago by rikitavi.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer It's basically the same system as your older machine, but bigger, lighter and faster. There is no disc drive and it has fewer ports.

  Answered 4 years ago by DeeVee

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Q: QuestionDoes this include the keyboard and mouse?

Asked 4 years ago by Anonymous.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer Yes it does, color matched to the Mac. And the keyboard has Touch ID.

  Answered 4 years ago by TexasTim

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Q: QuestionI just brought home the Imac24". It saysthe mouse and Keyboard are wireless. Where do I install the power for them?

Asked 4 years ago by Todd.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer You can charge the mouse and keyboard with a lightning charger. Once charged, they last months before having to charge again.

  Answered 4 years ago by MommyVerified Purchase

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Q: Questionhow do these connect to internet? Wi-Fi?

Asked 4 years ago by Gene.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer go to upper right of screen and look for icon that looks like a fan and clock on it. alternatively you can search apple website for help of use below link: https://support.apple.com/guide/mac-help/connect-to-the-internet-mchld1690538/mac

  Answered 4 years ago by ndesignVerified Purchase

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Q: QuestionIs it travel friendly?? If I have to go to a hotel, can it easily be transported?

Asked 4 years ago by JamieDelorge.

• A:Answer I have an iMac, not an M1 though. I kept the original container, plus packing material, and used it when ever I travelled. No problems.

  Answered 4 years ago by Alvasman

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Q: QuestionCan anyone confirm the EXACT (total) height and width--including the stand? We have a space in our desk that is very precise and limited.

Asked 4 years ago by Kristi.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer My tape measure readings are 18 inches from desk to top of screen, 21 1/2 inches wide, stand beneath screen is 6 inches deep.

  Answered 4 years ago by geriVerified Purchase

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Q: QuestionDoes the new I-Mac have Windows operating system installed already?

Asked 4 years ago by cheryleAnn.

• A:Answer Apple products run off of Mac, not Windows. This computer would come installed with Mac OS Big Sur.

  Answered 4 years ago by Anonymous

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Q: QuestionIs it touch screen?

Asked 4 years ago by Anonymous.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer no

  Answered 4 years ago by bernVerified Purchase

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Q: Question24" iMac® with Retina 4.5K display for $1,299.99 Can you download a cd?

Asked 4 years ago by miked.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer This iMac does not have a built-in DVD drive. External DVD drives are available. (sold separately)

  Answered 4 years ago by Apple Inc.

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Q: QuestionWill these be available for in store pick up on release day?

Asked 4 years ago by Valentine19.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer NO, it can be shipped for free or sent to the store for free

  Answered 4 years ago by shadyy

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Q: Questionwill the ram be upgradeable?

Asked 4 years ago by polly.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer No, the RAM and SSD are all on the same chip. The M1 chip inside the iMac is a SOC (system on a chip) this helps the computer run faster and be more efficient in tasks.

  Answered 4 years ago by TimH

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Q: QuestionI don't want to use wifi. How do I hook up my speakers, printer, and ethernet, with no ethernet, speaker, or printer ports?

Asked 3 years ago by NoName.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer Speakers can be hooked up thru the 3.5mm audio headphone port. If your printer is USB-A, you will need a usb hub that adds a USB-A port and plug it into the USB-C/Thunderbolt on the Mac. No big deal..... They removed the ethernet port from he back of the iMac in keeping with Apple's philosophy of eliminating cord clutter. You can purchase the $30 upgrade on the lowest end machine which will add ethernet to the power adapter on the cord. Higher machines include it already. This allows the ethernet cord to stay behind the desk where it belongs. Apple actually uses a proprietary power cord running to the machine that moves ethernet data into the iMac from the power supply on the cord.

  Answered 3 years ago by JohnS

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Q: Questionwill this iMac connect to my existing HP printer?

Asked 2 years ago by jethelbee.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer Should work Works with my Epson.

  Answered 2 years ago by AaronK

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Q: QuestionWhat kind of printer will work with this?

Asked 2 years ago by Anonymous.

• A:Answer I use mine for my business so I have a Brother MFCJ6555D printer. All of my computers and laptops are Apple and as long as the printer states that it’s compatible with Mac, really any printer will work. I have an Epson printer for my home iMac and never had an issue.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use the wireless apple keyboard and mouse I use for my current iMac 2011 model? or Do I need to use the ones that come with the new one? Are they compatible? I also have a wireless trackpad, is it compatible?

Asked 3 years ago by EldaRey67.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer I use my old wireless keyboard but I am using the mouse that came with the new Mac

  Answered 2 years ago by AliceHVerified Purchase

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Q: QuestionWHAT NEW MAC HAS A DISK DRIVE ?

Asked 3 years ago by MECOR9.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer None have a built in dvd super-multi drive anymore. Apple decided we don’t need them anymore. You can buy an external dvd drive, obviously at an additional cost. Just Apple draining money from the sheeple. I know not everyone uses a dvd drive but should definitely be a option with their computers.

  Answered 3 years ago by LogicVerified Purchase

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Q: QuestionThe Best Buy description for the 24" iMac, for $1299.99 does not list Pages, Keynote, or Numbers among the software that's included, Are they included or must they be purchased separately?

Asked 3 years ago by Wondering.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Blue

• A:Answer They are included

  Answered 3 years ago by PATSYL

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Q: QuestionWhat operating iOS does it come preloaded with? If it is Big Sur, I am assuming we can upgrade to Ventura?

Asked 3 years ago by UnicornsAreReal.

This question was asked about the related product: iMac 24" with Retina 4.5K display All-In-One - Apple M1 - 8GB Memory - 256GB SSD - Silver

• A:Answer Definitely can upgrade to Ventura so 13.2 (as of 12-28-22) the preloaded OS varies on when it was made and boxed up.

  Answered 3 years ago by LogicVerified Purchase

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