Questions & Answers

Q: QuestionIs there a warranty included with the power bank?

• A:Answer This power bank includes a 3-year warranty.

Q: QuestionWhat are the dimensions of the power bank?

• A:Answer The power bank's dimensions are 4.2 inches in length, 2.7 inches in height, and 0.7 inches in width.

Q: QuestionCan the power bank charge two devices simultaneously?

• A:Answer This power bank has the capability to charge two devices simultaneously.

Q: QuestionHow many times can the power bank fully charge an iPhone 13 wirelessly?

• A:Answer The power bank can fully charge an iPhone 13 wirelessly 1.6 times.

Q: QuestionWill this battery pack work with my iPhone SE (iOS 18.6.2)?

Asked 1 month ago by Terry.

• A:Answer Yes, as long as it is the Gen 2 model (from 2020) or later.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionWill this work with a phone that has a case on it, like an Otterbox or GoTo case?

Asked 1 month ago by Slenderman.

• A:Answer As long as that case is MagSafe compatible, it will. If the case does not explicitly say along the lines of "MagSafe compatible" or "works with MagSafe" then it is probably too thick to work as designed.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionHow do you know how much % of battery is left?

Asked 3 months ago by EE.

• A:Answer There are 4 LEDs on the bottom that indicate the remaining charge.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionWill this work to charge my Google Pixel 9a?

Asked 4 months ago by CNote.

• A:Answer No, not right out of the box. You will need to use a MagSafe case that includes a charging coil because the 9a does not include an internal coil.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionIs there a display or anyway to know how much power is left on the charger ?

Asked 5 months ago by MPL2.

• A:Answer Yes; the power bank has 5 LEDs on the bottom; the green one lights if the power bank is on, and the 4 white ones indicate the remaining charge it carries.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionWill this work for my Samsung S25 Ultra?

Asked 11 months ago by G215.

• A:Answer The short answer is "Yes", but you will need to charge it horizontally if you do not have a MagSafe compatible case on your phone.

  Answered 6 days ago by KelvinMVerified Purchase

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Q: QuestionOnce used, can the attery pack be recharged?

Asked 1 year ago by Anonymous.

• A:Answer Yes, using a USB-C cable. Recharging speed varies with the AC adapter used; higher wattage adapters will recharge it faster.

  Answered 6 days ago by KelvinMVerified Purchase

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