Questions & Answers

Q: QuestionWhat is the power bank's capacity?

• A:Answer The power bank has a capacity of 20,000 milliampere hours.

Q: QuestionDoes the power bank have a built-in USB-C cable?

• A:Answer This power bank offers the convenience of a built-in USB-C cable.

Q: QuestionHow many devices can the power bank charge simultaneously?

• A:Answer This power bank has the ability to charge up to three devices simultaneously.

Q: QuestionWhat are the dimensions of the power bank?

• A:Answer The power bank is 4.5 inches long, 2.9 inches high, and 1.1 inches wide.

Q: QuestionWhat is the warranty period for the power bank?

• A:Answer The manufacturer's warranty for both parts and labor for this power bank is 3 years.

Q: QuestionIs this charger constant on or does it feature auto off?

Asked 2 weeks ago by hogrider92.

• A:Answer It will automatically turn off if you do not use it for a while. Or you can long-press the button to turn it off manually.

  Answered 2 weeks ago by INIU

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long do it take to charge itself?

Asked 1 month ago by Anonymous.

• A:Answer It takes 4-4.5 hours to fully recharge itself when using a charger larger than 27W.

  Answered 1 month ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this fast charge a Samsung S25 Ultra cell phone?

Asked 3 months ago by marlynn.

• A:Answer Yes, it can fast charge a Samsung S25 Ultra.

  Answered 3 months ago by INIU

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you need cables to charge this device and cables to charge Iphone and Ipad?

Asked 6 months ago by Skippy.

• A:Answer There's a built-in cable that is used for charging the battery and can also charge your phone.

  Answered 6 months ago by CarlCVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCharging wires break after 3-6 months use. Can the charging wire on this unit be replaced free of charge?

Asked 6 months ago by Aaron.

• A:Answer Yes, the power bank comes with a 3-year warranty. For replacements or any related issues, please reach out to our support team at [email protected].

  Answered 5 months ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this Tsa approved for airline carry on?

Asked 8 months ago by Gee.

• A:Answer Yes. I had no issues with TSA.

  Answered 3 months ago by DTLadyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this charger compatible with the Samsung Galaxy S22: INIU - Pocket Power 20K Portable Power Bank with Built-In USB-C Cable (IN&OUT), 20000mAh PD 22.5W, for iPhone & Android - Black

Asked 2 weeks ago by Anonymous.

• A:Answer Yes

  Answered 4 days ago by TiffanyMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis item mafe in?

Asked 1 month ago by Anonymous.

• A:Answer This item is made in China

  Answered 1 month ago by INIU

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this charger 3C? Going to be traveling to China and don't want to buy it if it's going to be confiscated

Asked 1 month ago by Al.

• A:Answer Sorry, the 3C certification is still on the process

  Answered 1 month ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this powerbank support Super-VOOC charging for OnePlus phones ?

Asked 1 month ago by TK.

• A:Answer Sorry, the Super-VOOC is a private charging protocol code that can only be achieved when the device, the wire, and the charger all reach the same protocol; only the original device, cable, and charger can do so.

  Answered 1 month ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many amps does each port put out?

Asked 1 month ago by Anonymous.

• A:Answer Here is the specification for your reference: OUT1/OUT2: 5V⎓3A 9V⎓2.22A 10V⎓2.25A 12V⎓1.67A 22.5W(MAX) OUT3: 5V⎓3A 9V⎓2A 10V⎓2.25A 12V⎓1.5A 22.5W(MAX)

  Answered 1 month ago by INIU

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this work with i phone 11

Asked 2 months ago by yves.

• A:Answer Yes, it is compatible with iPhone 11, but please be aware that the built-in cable is a USB-C cable. Please use your original USB-C to Lightning cable for your iPhone 11 to recharge.

  Answered 2 months ago by INIU

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the difference between a PD22.5w charger, and a 22.5w charger that doesn't say "PD" in the description?

Asked 2 months ago by kevinK.

• A:Answer PD is a standard charging protocol in the charging product industry. All our brand's chargers support such a charging protocol, even without stating it on the product's name.

  Answered 2 months ago by INIU

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the length of the attached USB-C cable?

Asked 2 months ago by kevinK.

• A:Answer The built-in cable is 18cm long.

  Answered 2 months ago by INIU

  Helpful (0)Unhelpful (0)ReportAnswer this question