“We just received this and plugged it in and the microwave seems set to 'On' as default (door closed; plugged in). The shipping box had damage; the microwave had been placed in the box upside down and has a dent where the box had damage. Is this ruined?”
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You have a right to an undamaged product,, I would have them replace it.
Sorry, there was a problem. Please try again later.the best thing to do would be to exchange it for a new one especially if there is damage to it. They honor the insignia manufacturer warranty in store so no need to worry about it being out of policy, if you haven't already taken it back.
Sorry, there was a problem. Please try again later.I doubt it's ruined. But Best Buy will replace it to you I'm sure at at no charge.
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