Questions & Answers

Name: Insignia™ - 1.6 Cu. Ft. Top Load Portable Washer with Casters - White
Brand: Insignia™
SKU: 6253469
Price: 299.99 USD
Rating: 4.4 (233 reviews)

Insignia™ - 1.6 Cu. Ft. Top Load Portable Washer with Casters - White

Model:: NS-TWM16WH9; |
SKU:: 6253469

User rating, 4.4 out of 5 stars with 233 reviews.

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QuestionCan someone please tell me the 'length' of the drain hose, thank you .
Asked 4 years ago by Summer.
- Answer Not long enough- and very thin plastic. I ordered one on amazon 12 ft one- I took the back panel off and removed the hose and clamp it came with and installed my own. The side cover part doesn't fit, the new hose is a bit bigger in width but much stronger, It works fine. the original hose was hard to slide off.
  Answered 4 years ago by mommyflapjack
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QuestionThe stand pipe will be at least 30 inches from the left hand side of the washer. Is the drain hose long enough or will I need some kind of extension? Thank you.
Asked 4 years ago by Jonhenry.
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QuestionHow many pounds does it wash?
Asked 4 years ago by Anonymous.
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QuestionDoes this machine have 4 caster wheels to make it easily moveable?
Asked 4 years ago by goodbuy.
- Answer It has two wheels only. It is easy to move.
  Answered 4 years ago by jachmd
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QuestionDoes this washer only hook up to a faucet or will a regular washing machine e space work?
Asked 4 years ago by Tangie.
- Answer YES I have mine in washing machine closet
  Answered 4 years ago by Sunflower
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QuestionHow do you put in fabric softener
Asked 4 years ago by Kel.
- Answer I either put it in the liquid dispenser or add it later in the cycle. Just press pause, open the lid and dump it in. Just be careful using Fresh Fuji dissolvable sheets from AVON company. They somehow melt the top balancing ring and it then just crumbles.
  Answered 4 years ago by IRONFIST
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QuestionI am installing the washer on my catamaran. I plan to connect the hoses to the shower and run out through the sink. Is this washer pressure sensitive? My boat system has 28 PSI. Is that enough for the washer to function? Anything else I need to know?
Asked 4 years ago by PressureSensitive.
- Answer 28 PSI is OK
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionCan I put wheels on this or should I just buy a wheelbase
Asked 4 years ago by Anonymous.
- Answer Wheelbase
  Answered 4 years ago by disappointed
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QuestionWhat part of the machine is connected to the proposition 65 warning?
Asked 4 years ago by Sarah.
- Answer The top cover, panel and water inlet tube.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI've had this washer less than a year and noticed today the drain hose is splitting...is there a replacement and can I replace it myself?
Asked 4 years ago by Beckster.
- Answer Here is the Part Number 12138000009813 for the Up Drain Hose Assembly from https://partstore.encompass.com/item/11822682/Insignia/12138000009813/
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionIs this washer completely automatic ? Set it and go do house work and no worries ??
Asked 5 years ago by Corky.
- Answer Yes once you plug and decide your temperature. I run mine in the kitchen and I adjust the faucet to warm and that's it .
  Answered 4 years ago by Small
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QuestionDoes it leak? Don't want to have any issues if stored on carpet after use
Asked 5 years ago by Anonymous.
- Answer This washer shouldn't leak.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI lost the faucet adapter. How can I order a new one
Asked 5 years ago by Ice.
- Answer Go to your local hardware store get a garden hose adapter so easy got one from lowes
  Answered 4 years ago by Small
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QuestionWhen they deliver and install can they also remove my old washing machine?
Asked 5 years ago by Green.
- Answer They do remove old machine for fee. Check out screen for service delivery
  Answered 4 years ago by Sunflower
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QuestionCan you hook it under the kitchen sink
Asked 5 years ago by Carol.
- Answer For instructions to install your washer, please visit https://files.bbystatic.com/L1LOPMR7CcSTDNYZQzvHLQ%3D%3D/NS-TWM16WH9_19-0512_WEB_V5_EN_Final%2Blr.pdf
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat kind of material is used for the outside of the machine? Is it hard thick plastic or is it the same as a regular washer?
Asked 5 years ago by susana.
- Answer It’s the same material as regular washing machine
  Answered 5 years ago by Robby
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QuestionThe washer machine comes with a bottom cover. I’ve tried to put it inside the machine but it doesn’t fit. Can someone tell me where this piece goes? Pictures would be very helpful.
Asked 5 years ago by Wendy.
- Answer It goes underneath the washing machine it comes with one screw or two
  Answered 5 years ago by Sara
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QuestionIs it free shipping & return, or does the buyer pay for the returning charges if there is a problem?
Asked 5 years ago by Anonymous.
- Answer I got free shipping. They left it at my door. aas Far as returns I was told I had to bring it into a store- Like How...its so big.
  Answered 4 years ago by mommyflapjack
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QuestionIn the lower back there is a filter for the drain , how easy is it to clean ?and do I need a plumber to remove it every month?or can I just let it be ?
Asked 5 years ago by Sam.
- Answer You do not need a plumber to clean the lower filter, just follow the cleaning instructions given in the manual. It is a very simple and straight forward procedure. Worse case, if you do not feel comfortable doing it yourself, any handyman should be able to help you out. I have found that plumbers are a bit more expensive than the average handyman. If you decided to not clean it, you may find the machine to start smelling foul. Good Luck! Best
  Answered 5 years ago by Ethan
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QuestionCan i hook this up the the connections for my dishwasher which recently broke down? Or will I need a plumber to convert those connections to something that goes with a standard washing machine?
Asked 5 years ago by curios.
- Answer You should be able to hook it up to those old connections, assuming they have similar size connections and it can hold the right water pressure. If they are not the same size connection, I would simply go get the right size fitting from home depot and connect it. If you are handy with your hands, it should be a straight forward install. If not, then yes I would recommend you contact someone who can get the proper connections on for you. Best
  Answered 5 years ago by Ethan
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Questions & Answers

Insignia™ - 1.6 Cu. Ft. Top Load Portable Washer with Casters - White

Q: QuestionCan someone please tell me the 'length' of the drain hose, thank you .

Q: QuestionThe stand pipe will be at least 30 inches from the left hand side of the washer. Is the drain hose long enough or will I need some kind of extension? Thank you.

Q: QuestionHow many pounds does it wash?

Q: QuestionDoes this machine have 4 caster wheels to make it easily moveable?

Q: QuestionDoes this washer only hook up to a faucet or will a regular washing machine e space work?

Q: QuestionHow do you put in fabric softener

Q: QuestionI am installing the washer on my catamaran. I plan to connect the hoses to the shower and run out through the sink. Is this washer pressure sensitive? My boat system has 28 PSI. Is that enough for the washer to function? Anything else I need to know?

Q: QuestionCan I put wheels on this or should I just buy a wheelbase

Q: QuestionWhat part of the machine is connected to the proposition 65 warning?

Q: QuestionI've had this washer less than a year and noticed today the drain hose is splitting...is there a replacement and can I replace it myself?

Q: QuestionIs this washer completely automatic ? Set it and go do house work and no worries ??

Q: QuestionDoes it leak? Don't want to have any issues if stored on carpet after use

Q: QuestionI lost the faucet adapter. How can I order a new one

Q: QuestionWhen they deliver and install can they also remove my old washing machine?

Q: QuestionCan you hook it under the kitchen sink

Q: QuestionWhat kind of material is used for the outside of the machine? Is it hard thick plastic or is it the same as a regular washer?

Q: QuestionThe washer machine comes with a bottom cover. I’ve tried to put it inside the machine but it doesn’t fit. Can someone tell me where this piece goes? Pictures would be very helpful.

Q: QuestionIs it free shipping & return, or does the buyer pay for the returning charges if there is a problem?

Q: QuestionIn the lower back there is a filter for the drain , how easy is it to clean ?and do I need a plumber to remove it every month?or can I just let it be ?

Q: QuestionCan i hook this up the the connections for my dishwasher which recently broke down? Or will I need a plumber to convert those connections to something that goes with a standard washing machine?

QuestionCan someone please tell me the 'length' of the drain hose, thank you .

QuestionThe stand pipe will be at least 30 inches from the left hand side of the washer. Is the drain hose long enough or will I need some kind of extension? Thank you.

QuestionHow many pounds does it wash?

QuestionDoes this machine have 4 caster wheels to make it easily moveable?

QuestionDoes this washer only hook up to a faucet or will a regular washing machine e space work?

QuestionHow do you put in fabric softener

QuestionI am installing the washer on my catamaran. I plan to connect the hoses to the shower and run out through the sink. Is this washer pressure sensitive? My boat system has 28 PSI. Is that enough for the washer to function? Anything else I need to know?

QuestionCan I put wheels on this or should I just buy a wheelbase

QuestionWhat part of the machine is connected to the proposition 65 warning?

QuestionI've had this washer less than a year and noticed today the drain hose is splitting...is there a replacement and can I replace it myself?

QuestionIs this washer completely automatic ? Set it and go do house work and no worries ??

QuestionDoes it leak? Don't want to have any issues if stored on carpet after use

QuestionI lost the faucet adapter. How can I order a new one

QuestionWhen they deliver and install can they also remove my old washing machine?

QuestionCan you hook it under the kitchen sink

QuestionWhat kind of material is used for the outside of the machine? Is it hard thick plastic or is it the same as a regular washer?

QuestionThe washer machine comes with a bottom cover. I’ve tried to put it inside the machine but it doesn’t fit. Can someone tell me where this piece goes? Pictures would be very helpful.

QuestionIs it free shipping & return, or does the buyer pay for the returning charges if there is a problem?

QuestionIn the lower back there is a filter for the drain , how easy is it to clean ?and do I need a plumber to remove it every month?or can I just let it be ?

QuestionCan i hook this up the the connections for my dishwasher which recently broke down? Or will I need a plumber to convert those connections to something that goes with a standard washing machine?