“My tablet shut off and won't charge or turn on. It's brand new Christmas day. What can I do?”
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My Christmas gift (tablet) has the same problem. I hear that Christmas gifts can still be returned. Call the store. I am returning mine tomorrow. The following is a COPY & Paste from their Return Policy Page: Extended Holiday Returns Promise Buy your gifts and other items this holiday with the peace-of-mind of easy returns. Almost every purchase made throughout November and December can be returned through January 15, 2017. Purchases made between Oct. 30 — Dec. 31, 2016 have an extended return period through January 15, 2017, excluding items purchased with a third-party contract (ex. Mobile Phone carrier contracts, AppleCare monthly plans, DirecTV, etc.). All other terms and conditions of our Return & Exchange Promise apply. My Best Buy Elite and Elite Plus members have an extended holiday return/exchange window. Elite members have through January 30, 2017 to return or exchange products purchased between October 30 and December 31, 2016, while Elite Plus members can return or exchange purchases made in that timeframe through February 14, 2017. Previously mentioned exclusions apply.
Sorry, there was a problem. Please try again later.Same thing happened to mine, it finally turned on after two days of being turned off, when I tried charging it again.
Sorry, there was a problem. Please try again later.Same thing happened to my mom. Geek squad determined it was the cord. Said it was not covered under the warranty but gave it to her for being such a nice lady. (SHE'S 87)
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