“I bought a 6 sheet shredder insignia in April and it just stopped working. Really disappointed as my old shredder lasted over 10 years.”
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Hello, Thank you very much for choosing Insignia Products. While it is unfortunate to know that your shredder stopped working, we offer a one year warranty on it to cover any defect or malfunction. To honor the manufacturer warranty please take your shredder to your local Best Buy store's Geek Squad counter along with your purchase receipt or if you need further assistance please feel free to contact us at https://www.insigniaproducts.com/contact-us Arely R. - Insignia Support
Sorry, there was a problem. Please try again later.Obviously, it's defective - return it!
Sorry, there was a problem. Please try again later.I bought the 10 page shredder, same brand, definitely does not work at optimum with 10 sheets, 5 is ok and I just read that it runs for 5 straight minutes and needs 50 minutes to cool off? This is actually on the back of the shredder, wis it had been on the box.
Sorry, there was a problem. Please try again later.I bought the 10-sheet shredder but usually keep the paper-stacks around 5. If the motor is struggling and slowing down then the wear increases and it will burn out sooner.
Sorry, there was a problem. Please try again later.My last shredder, from Ativa (?) lasted a long time, too, then it quit quite suddenly. It was a pretty noisy thing, even with just the power on and not shredding. I really like this Insignia 10-sheet unit and I hope it lasts. You should run lubrication sheets through the unit from time to time.
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