Questions & Answers

Q: Questioncan you change the parameter of the Freezer of Refrigerator on this unit ? ie 0 Celsius instead of the parameter between -12 and -20 range ?

Asked 5 years ago by Alex.

Q: QuestionI need a replacement door shelf for mdl nsuz14xwh7 Insignia freezer. where can I find the part number so I can replace it?

Asked 5 years ago by Bill.

Q: QuestionAre the shelves glass or wire ?

Asked 5 years ago by Anonymous.

• A:Answer Hi! This unit has wire shelves. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs the 61" height referencing the height of the case or the height of the hinge?

Asked 6 years ago by Ian.

• A:Answer It is the height to the top of the hinge.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the weight of the freezer?

Asked 6 years ago by William.

• A:Answer Hello, Thank you for your trust. We love to see that your giving us a chance to respond to what's important to you. Since you want exact details about your unit. I went ahead and did an accurate research and have the correct information. This unit wights 180.8 lbs. (82 kg) If you have any further questions about our unit please contact us. - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you tell me the thickness of the door?

Asked 6 years ago by David.

Q: QuestionWhat exactly is a convertible freezer/fridge??

Asked 6 years ago by BB.

• A:Answer Hi! This product can change from freezer to refrigerator by simply changing the temperature. It does not have a freezer since all the unit can work as one. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questiondoes the door open right and left..of just one way

Asked 6 years ago by linsy.

• A:Answer No, it does not open right and left. It is not reversible.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat are the: 1. connected load kW rating and 2. startup (surge) kW draw. Need to know if my inverter has the juice to fire up and run this unit. Thx.

Asked 6 years ago by KrizusHYeast.

Q: QuestionCan the door be either hand or is it strictly pull open to the right?

Asked 6 years ago by Osirus.

• A:Answer Hi, Osirus. This Freezer/Refrigerator can only be opened to the right and does not have a way to swap the opening side. Alexander G. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan the freezer be plugged into a GFI outlet?

Asked 6 years ago by Skip.

• A:Answer yes, those outlets just provide protection against getting shocked in damp areas of house, Bathrooms, kitchens ect...

  Answered 6 years ago by DavidVerified Purchase

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Q: QuestionIs there a glass shelf option since I want to use as a fridge?

Asked 6 years ago by Bob.

• A:Answer It has four wire shelves and a wire drawer at the bottom, It has five door plastic door shelves. I don't know if it has an option for glass shelves, but even with the wire shelves, it can still be used as a fridge. It is a very good product.

  Answered 6 years ago by LindyVerified Purchase

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Q: QuestionIs this Insignia freezer California Proposition 65 compliant?

Asked 6 years ago by 1leeiii.

• A:Answer Hi. YES, it is. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionWith temps in the mid and upper 90's for many days, my old freezer in my garage died . Will this freezer hold up with these summer temps? Another problem with my old freezer may have been that a cabinet was too close, not allowing enough room for cooling.

Asked 6 years ago by Jack.

• A:Answer We have only had this freezer for a short time so can't comment on the heat but from my understanding the problem with freezers in a garage is the cold, not the heat.

  Answered 6 years ago by blf1Verified Purchase

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Q: QuestionWhat is a convertible Freezer/refrigerator. How does it work

Asked 6 years ago by Tom.

• A:Answer There’s a button that allows you to change the unit’s setting from freezer to fridge.

  Answered 6 years ago by Ames

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Q: QuestionCan door handle be switch from left to right side ?

Asked 6 years ago by den.

• A:Answer Hi, Den. I truly appreciate you taking a moment to share your inquiry. This model does not have a way to switch the side of the door handle. It is one-side only. Alexander G. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is average life expectancy for this product

Asked 6 years ago by Tony.

• A:Answer My last freezer was a small chest freezer that lasted three years when it stopped working I decided to replace it instead of repairing it. The average monthly cost of the old freezer was $4.60 per month so I was very comfortable with purchasing a more expensive upright this time.

  Answered 6 years ago by Eric

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Q: Questiondoes this model have a serial number

Asked 6 years ago by clkenealy.

• A:Answer Hello I understand that you left us this question because you were having doubts about this The serial number of our units will be located on the upper right hand corner of the Freezer/Refrigerators. You will also see the model number and the unit's specifications. We are always here to help you in case you need any further support with it and thanks for your interest in this product. Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questionif in garage how cold will the unit work efficacyhttps://pisces.bbystatic.com/image2/BestBuy_US/images/products/5450/5450860_sa.jpghttps://www.bestbuy.com/site/insignia-13-8-cu-ft-frost-free-upright-convertible-freezer-refrigerator-white/5450860.p?skuId=5

Asked 6 years ago by dance.

• A:Answer -11 in my garage

  Answered 6 years ago by jackie

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