Questions & Answers

Name: Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White
Brand: Insignia™
SKU: 6336451
Price: 449.99 USD
Availability: InStock
Rating: 4.7 (4165 reviews)

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White

Model:: NS-UZ14WH0; |
SKU:: 6336451

User rating, 4.7 out of 5 stars with 4165 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 508 questions

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QuestionHi, Does this work with gfci outlets? Thanks!
Asked 6 months ago by Gfci.
- Answer Find
  Answered 6 months ago by MerleC
  Answer this question
QuestionThe temperature isn’t displaying all the time on the outside but the blue light indicating “freezer” is on. Is there something wrong?
Asked 6 months ago by Whit.
- Answer The temperature only displays when you open and close the door.
  Answered 6 months ago by DellasS
  Answer this question
QuestionCan this be layed down for transport
Asked 7 months ago by Anonymous.
- Answer No
  Answered 6 months ago by VictorineB
  Answer this question
Questionthinking of an open box freezer purchase, does it come with the manufactures warranty? thanks
Asked 8 months ago by dr.
- Answer Yes
  Answered 6 months ago by VictorineB
  Answer this question
QuestionDoes it have child proof lock
Asked 8 months ago by Anonymous.
- Answer Thank you for your inquiry! The Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer does not come with a built-in child-proof lock. However, you can add an external child-proof lock to the door if needed for safety. Keith | Insignia Support
  Answered 8 months ago by InsigniaCustomerSupport
  Answer this question
QuestionI am using this unit as a refridgerator and I set the unit to 35 degrees and and it usually sits between 40 and 43 degrees, which is in the danger zone for some foods. Is that normal for this or is there possibly something defective going on?
Asked 8 months ago by Jeff.
- Answer I just bought this unit (March 2025) and I had the same problem. Seems like a defect.
  Answered 7 months ago by Minty
  Answer this question
QuestionThe description says garage ready when in freezer mode 0 to 110 / will the refrigerator work in the 0 to 110 temp range / don't need the freezer I need the refrigerator to work in my garage with that temp range of 0 to 110 / this is on the 13.8cu ft insig
Asked 8 months ago by Phil.
- Answer This will work for you Phil. You just need to choose the temperature mode you want. You can basically have a refrigerator or a freezer, but not both.
  Answered 6 months ago by Terry
  Answer this question
QuestionI have two (a fridge and a freezer) and they work great so far. The installers didn’t put the handles on. I’ve read the directions in the setup guide and the hex screws are too small for the hole so they won’t screw in place. What can I do?
Asked 8 months ago by Beachtime.
- Answer Carl at Insignia, There is no bushing or spacer included. How can I get that?
  Answered 8 months ago by Anonymous
  Answer this question
QuestionCan this be used on a covered back outside deck?
Asked 9 months ago by Cat.
- Answer Yes,it's
  Answered 6 months ago by VictorineB
  Answer this question
QuestionCan the glass shelfs be ordered with wire shelves or replaced easily? Can Best Buy order the glass shelves or does the purchaser have to order them from the manufacturer?
Asked 9 months ago by Viddy.
- Answer Hi! Thank you for reaching out. Please feel free to call our hotline at 1-877-467-4289. We would be more than happy to assist you in ordering the replacement parts you need. - Carl | Insignia Support
  Answered 9 months ago by InsigniaCustomerSupport
  Answer this question
QuestionHow wide are the shelves? Is there a wire version shelf available? Can Best Buy substitute one for the other?
Asked 9 months ago by Bela.
- Answer Thank you for your inquiry. Unfortunately, we do not currently produce wire or metal versions of our shelves. However, we appreciate your question, as it helps us identify areas for improvement in our product offerings. If you have any further questions, please do not hesitate to ask. - Carl | Insignia Support
  Answered 9 months ago by InsigniaCustomerSupport
  Answer this question
QuestionHOW LONG WILL THE ITEMS IN THE FREEZER STAY FROZEN IF THE POWER GOES OUT.
Asked 9 months ago by JRL01.
- Answer I would imagine it would depend on how FULL the freezer is and how long the power is out. I try to keep it as full as possible (freezing bottles of ice if necessary) and when I know power has gone off, I stuff blankets or pillows in and around the food, condensing to as few shelves as possible to help keep them frozen. Then DON’T open the door again until power comes back on so the cold stays in there as long as possible
  Answered 6 months ago by DellasS
  Answer this question
QuestionIs this a deep freezer or just a regular freezer?
Asked 10 months ago by Freezer.
- Answer this is an upright freezer for me its better than a deep freezer where you have to dig around looking for you food. this way your frozen goods are organized
  Answered 6 months ago by OrlenaM
  Answer this question
QuestionWe want to pick up freezer at the store but would need to haul it home on its back or side. Would it damage the freezer?
Asked 10 months ago by GK.
- Answer Transporting your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer on its back or side is not recommended. Doing so can cause the compressor oil to flow into the cooling lines, which can damage the freezer and affect its performance. For the safest transport, it's best to keep the freezer upright. If you have any other questions or need further assistance, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 10 months ago by InsigniaCustomerSupport
  Answer this question
QuestionIs it frost free
Asked 11 months ago by Dianne.
- Answer yes
  Answered 6 months ago by JesseG
  Answer this question
QuestionIs the power cord located at the top, bottom, or middle of the back?
Asked 11 months ago by Fletch.
- Answer Bottom
  Answered 11 months ago by Anonymous
  Answer this question
QuestionRegarding a "suitable location" for the freezer, the instructions say that you need 8in between the wall and the freezer. The area I plan to put it in allows only for 2in. Is this okay or should I find somewhere else?
Asked 11 months ago by John.
- Answer Should have minimum 6 inches from the wall.
  Answered 10 months ago by PranG
  Answer this question
QuestionWhat is the depth of freezer once the door is off? Need to get this through a smaller doorway.
Asked 11 months ago by Ken.
- Answer 27inches
  Answered 11 months ago by TomF
  Answer this question
QuestionI have this model in the basement being used as a freezer. (about 2.5 years old) I want to get another to run as a refrigerator. It is on a seperate 20amp breaker. Will a second unit run on the same line if bothcompressors go on at the same time?
Asked 11 months ago by Butch.
- Answer They both shoukd be able to run on 1 20 amp circuit with both compressors running.
  Answered 11 months ago by JosephJ
  Answer this question
QuestionWhat is the freon capacity on this freezer?
Asked 11 months ago by Erica.
- Answer It’s frost free..
  Answered 7 months ago by DianneM
  Answer this question

Showing 121-140 of 508 questions

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Questions & Answers

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White

Q: QuestionHi, Does this work with gfci outlets? Thanks!

Q: QuestionThe temperature isn’t displaying all the time on the outside but the blue light indicating “freezer” is on. Is there something wrong?

Q: QuestionCan this be layed down for transport

Q: Questionthinking of an open box freezer purchase, does it come with the manufactures warranty? thanks

Q: QuestionDoes it have child proof lock

Q: QuestionI am using this unit as a refridgerator and I set the unit to 35 degrees and and it usually sits between 40 and 43 degrees, which is in the danger zone for some foods. Is that normal for this or is there possibly something defective going on?

Q: QuestionThe description says garage ready when in freezer mode 0 to 110 / will the refrigerator work in the 0 to 110 temp range / don't need the freezer I need the refrigerator to work in my garage with that temp range of 0 to 110 / this is on the 13.8cu ft insig

Q: QuestionI have two (a fridge and a freezer) and they work great so far. The installers didn’t put the handles on. I’ve read the directions in the setup guide and the hex screws are too small for the hole so they won’t screw in place. What can I do?

Q: QuestionCan this be used on a covered back outside deck?

Q: QuestionCan the glass shelfs be ordered with wire shelves or replaced easily? Can Best Buy order the glass shelves or does the purchaser have to order them from the manufacturer?

Q: QuestionHow wide are the shelves? Is there a wire version shelf available? Can Best Buy substitute one for the other?

Q: QuestionHOW LONG WILL THE ITEMS IN THE FREEZER STAY FROZEN IF THE POWER GOES OUT.

Q: QuestionIs this a deep freezer or just a regular freezer?

Q: QuestionWe want to pick up freezer at the store but would need to haul it home on its back or side. Would it damage the freezer?

Q: QuestionIs it frost free

Q: QuestionIs the power cord located at the top, bottom, or middle of the back?

Q: QuestionRegarding a "suitable location" for the freezer, the instructions say that you need 8in between the wall and the freezer. The area I plan to put it in allows only for 2in. Is this okay or should I find somewhere else?

Q: QuestionWhat is the depth of freezer once the door is off? Need to get this through a smaller doorway.

Q: QuestionI have this model in the basement being used as a freezer. (about 2.5 years old) I want to get another to run as a refrigerator. It is on a seperate 20amp breaker. Will a second unit run on the same line if bothcompressors go on at the same time?

Q: QuestionWhat is the freon capacity on this freezer?

Most-viewed items

QuestionHi, Does this work with gfci outlets? Thanks!

QuestionThe temperature isn’t displaying all the time on the outside but the blue light indicating “freezer” is on. Is there something wrong?

QuestionCan this be layed down for transport

Questionthinking of an open box freezer purchase, does it come with the manufactures warranty? thanks

QuestionDoes it have child proof lock

QuestionI am using this unit as a refridgerator and I set the unit to 35 degrees and and it usually sits between 40 and 43 degrees, which is in the danger zone for some foods. Is that normal for this or is there possibly something defective going on?

QuestionThe description says garage ready when in freezer mode 0 to 110 / will the refrigerator work in the 0 to 110 temp range / don't need the freezer I need the refrigerator to work in my garage with that temp range of 0 to 110 / this is on the 13.8cu ft insig

QuestionI have two (a fridge and a freezer) and they work great so far. The installers didn’t put the handles on. I’ve read the directions in the setup guide and the hex screws are too small for the hole so they won’t screw in place. What can I do?

QuestionCan this be used on a covered back outside deck?

QuestionCan the glass shelfs be ordered with wire shelves or replaced easily? Can Best Buy order the glass shelves or does the purchaser have to order them from the manufacturer?

QuestionHow wide are the shelves? Is there a wire version shelf available? Can Best Buy substitute one for the other?

QuestionHOW LONG WILL THE ITEMS IN THE FREEZER STAY FROZEN IF THE POWER GOES OUT.

QuestionIs this a deep freezer or just a regular freezer?

QuestionWe want to pick up freezer at the store but would need to haul it home on its back or side. Would it damage the freezer?

QuestionIs it frost free

QuestionIs the power cord located at the top, bottom, or middle of the back?

QuestionRegarding a "suitable location" for the freezer, the instructions say that you need 8in between the wall and the freezer. The area I plan to put it in allows only for 2in. Is this okay or should I find somewhere else?

QuestionWhat is the depth of freezer once the door is off? Need to get this through a smaller doorway.

QuestionI have this model in the basement being used as a freezer. (about 2.5 years old) I want to get another to run as a refrigerator. It is on a seperate 20amp breaker. Will a second unit run on the same line if bothcompressors go on at the same time?

QuestionWhat is the freon capacity on this freezer?