“The freezer came from MFG in freezer mode but the food thaws. I have had it set at -5 since delivery and the temp is reading 25 degrees in bottom part and 44 degrees upper part. The Freezer runs non stop. Is this defective?”
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I would think that is a defect/ our freezer was set at zero when delivered & nothing has thawed out However we did not set up WiFi
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