“Insignia model NS-RTM18SS2. Purchased a few months ago as a secondary fridge/freezer. Running it for the first time today. Freezer works, refrigerator doesn't. No air moving through the vents.”
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Hi NotCool! It sounds like there may be an issue with the airflow in the refrigerator section of your Insignia NS-RTM18SS2. Here are a few troubleshooting steps you can try: 1. Make sure that the temperature control settings are properly adjusted for the refrigerator section. The recommended temperature for a refrigerator is around 37-40 degrees Fahrenheit. 2. Check for any obstructions in the air vents inside the refrigerator. Make sure that the vents are not blocked by food items or other objects. 3. Verify that the evaporator fan motor is operating properly. You should be able to hear the fan running when you open the refrigerator door. If the fan is not running, it may need to be replaced. 4. Inspect the door seals for any signs of damage or wear. Proper sealing is important for maintaining the temperature inside the refrigerator. If you have tried these steps and the issue persists, I recommend contacting Insignia customer service or a certified technician for further assistance by calling us at 1-877-467-4289. Our team is ready to assist with any technical issues or inquiries. JC | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
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