Questions & Answers

Q: Questionis it self defrosting?

Asked 3 years ago by green.

• A:Answer yes

  Answered 3 years ago by jbeansVerified Purchase

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Q: QuestionIn case of Power Failure, does this refrigerator start automatically when the power comes back on, or do you have to re-start it manually.

Asked 3 years ago by SGARDEN854.

• A:Answer Yes it starts automatically when power comes back on. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan the old refrigerator be taken out by the delivery personnel?

Asked 5 days ago by Sam.

• A:Answer Hi Sam, thank you for your question! Yes, the delivery team can remove your old refrigerator if you add the Haul‑Away service when purchasing the product. For more information, please visit BestBuy.com or contact Best Buy customer support at (888) 237‑8289. Vennila | Insignia

  Answered 4 days ago by InsigniaCustomerSupport

  
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Q: QuestionWhat are the dimensions of the fridge in the packaging? Trying to understand if it will fit in the trunk of a Mazda CX9

Asked 1 week ago by Packaging.

• A:Answer Hello, thank you for your question. No, this refrigerator will not fit inside the trunk of a Mazda CX‑9. The packaged dimensions are 71.38" (H) × 31.88" (W) × 33.25" (D), which are too large for the CX‑9’s rear cargo opening, even with the seats folded down. Sudeep | Insignia

  Answered 5 days ago by InsigniaCustomerSupport

  
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Q: QuestionCan you install an ice maker

Asked 2 weeks ago by Anonymous.

• A:Answer Yes, this unit looks to be acceptable to install an ice maker.

  Answered 1 week ago by 03495

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Q: QuestionWhy on recommended settings the temps for refrigerator run between 45 and 51, this refrigerator is brand new not even a month old. Is this a normal temp for this product?

Asked 2 weeks ago by KimB.

• A:Answer Hi kimB! Thanks for your question, The recommended setting should keep the fridge around 37–40°F. If yours stays at 45–51°F, that isn’t normal for this model and may need adjustment or service. If you have any questions or for more information please contact us at 1-888-237-8289. Lucien | Insignia

  Answered 1 week ago by InsigniaCustomerSupport

  
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Q: QuestionWILL THE FREEZES GET TO 0 DEGREES AND THE FRIDGE GET TO 37 DEGREES AS RECCOMMENDED AS THE BEST TEMPERATURES

Asked 3 weeks ago by 280.

• A:Answer Yes no problems with the ref.

  Answered 3 weeks ago by ECARTERVerified Purchase

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Q: QuestionThe long door tray snapped on the bottom and cracked off. When I go to partstore.com it doesn't listen the same model number as my unit. I need a new shelf. Does anyone know where I can find one for model NS-RTM18SS2?

Asked 1 month ago by jadeinspection70.

Q: QuestionMy fridge has been making a loud squealing noise very often since the day we got it. I tried looking for a switch to shut off the ice maker, but I can't find it.

Asked 1 month ago by Captnhowdy320.

• A:Answer get a new one at Best Buy. It's time

  Answered 1 month ago by CelestinePenjoyingmymybuyVerified Purchase

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Q: QuestionDoes it make ice

Asked 2 months ago by Anonymous.

• A:Answer No ice maker with this model.

  Answered 2 months ago by user784252Verified Purchase

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Q: QuestionWhat is the ice maker price and availability?

Asked 2 months ago by Fridge.

• A:Answer Yes

  Answered 2 months ago by ChristelaHVerified Purchase

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Q: QuestionI BUY THIS FROM BEST BUY, THEY WILL DELIVER FOR $39.99 THEY WILL TAKE MY OLD REFRIGERATOR AWAY FOR AN EXTRA CHARGE OF......$49.99 HOW DO YOU GET THE NEW IN AND THE OLD OUT IF YOU WON'T POP THE DOOR HINGES AND SET THE DOOR ASIDE TELL HOW CAN I BUY?

Asked 2 months ago by VicS.

• A:Answer They completely remove the old fridge and load it on their truck before bringing in the new one. My kitchen is narrow so they did have to remove the fridge door handles to get the old one out. They know what they're doing so it only took a few minutes to remove.

  Answered 2 months ago by DebraTVerified Purchase

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Q: QuestionDoes this refrigerator have a quiet package?

Asked 3 months ago by V.

• A:Answer I do not hear it running,so i have to open the refrigerator to see if it is running

  Answered 2 months ago by Kenneth

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Q: QuestionWhat is the depth without the door 0n

Asked 3 months ago by CED.

• A:Answer It measure's approx 27 inches w/o door on

  Answered 2 months ago by JB10Verified Purchase

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Q: Questioncan you buy more shelves?

Asked 3 months ago by puppydog.

• A:Answer I have ordered appliance parts from Parts Select in the past. I would try them first.

  Answered 2 months ago by GildaTVerified Purchase

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Q: QuestionDoor width is 27 in, can this go through the basement door

Asked 3 months ago by Anonymous.

• A:Answer I would say no because it measures approx 27 inches w/o the doors on, so unless you don’t wanna scratch it.

  Answered 2 months ago by JB10Verified Purchase

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Q: Questionmy inside door shelf fell off and broke. Is there any way I can order another one?

Asked 3 months ago by honeybee1.

• A:Answer check with your information guide book to order a new part

  Answered 1 month ago by CelestinePenjoyingmymybuy

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Q: Questionwhats the lowest setting of the temperature is it the 1 star or 3 stars

Asked 3 months ago by AlexizV.

• A:Answer 3 is coldest but I use 2 and it more than does the job

  Answered 2 months ago by JAMESZVerified Purchase

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Q: QuestionDoes this refrigerator come with an ice maker?

Asked 4 months ago by Beth.

• A:Answer Sorry. No ice maker.

  Answered 4 months ago by MrFreeze

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