A:AnswerHi Bobby,
We have no direct sales channel to the public. I highly recommend contacting Best Buy for further assistance. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
A:AnswerHi there,
Freezer Temperature Freezer: -11° ~ 10° F (-24° ~ -12° C). This unit freezer temperature should be set to a chilly 0° Fahrenheit or below (-18° Celsius or below).
Insignia Support
Shella
www.insigniaproducts.com/support
A:AnswerHi there!
You can purchase the replacement parts on https://encompass.com/. Just enter the model number of the product on the search bar or you may also open the link below.
https://encompass.com/model/ISGNSRTM18SS2
Insignia Support
Angela
www.insigniaproducts.com/support