“I can not get the disc to switch over to AUX mode after the cord is plugged in. Should I return to the store for a different one? I can use bluetooth just fine and it works great! I have tried connecting it to my phone with the Aux mode & it's a no go.”
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Hi, thank you for sharing your experience. Please contact us at https://www.insigniaproducts.com/contact-us we'll be happy to find the root cause of the issue and provide you with the best resolution. Regards, Deneb M.- Insignia Support
Sorry, there was a problem. Please try again later.You need to push in the little aux button on the side of the hockey puck control unit to switch over to wired. Whenever the unit is turned on it defaults to BT input.
Sorry, there was a problem. Please try again later.Perhaps trying to hold down the power button until it syncs would work
Sorry, there was a problem. Please try again later.It may be this simple the wire you are using to connect to your phone may not be making a full connection because the external protective case you use is to thick try taking off cover and connecting straightbto phone also remember to push button on volume pod so it glows redwhen in aux mode
Sorry, there was a problem. Please try again later.