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I'd be more apt to going into your device manager and updating your USB drivers. This is typically plug and play.
Sorry, there was a problem. Please try again later.Hi, akirache. I am sorry to read about the situation with your Hard Drive Enclosure. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case. Alexander G. - Insignia Support
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