“I have a new HP laptop. The external worked fine until this morning. I get a solid blue light and it's not being recognized in file explorer. I plugged it into a different laptop and it works. What am I doing wrong?”
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You just need to remap your drive. Another device used your assigned drive letter for the external drive. In file explorer click "this PC" then look for manage in the ribbon above. Then in computer management click on "Storage" and the drop down for "Disk Management". With your external drive plugged in, find it in the bottom middle panel and right click. Then look for "change drives and path". Click on that and click "change". Make sure "assign the following drive letter" is selected and change the drive. I'd choose W, X, Y, etc. so you don't have this problem again.
Sorry, there was a problem. Please try again later.Normally when it’s solid, you may have to troubleshoot it and repair by clicking the right click button on the mouse. See if that works.
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