A:Answer Hello rose, here are some quick steps to use with Insignia TV's: 1)Turn on the TV, 2)Press and hold the "OK" and the "Menu" button until the two power buttons blink twice, 3)Press the TV power button and the the Ok button. The TV button will stay lit. 4) Aiming to the TV, press and hold the number 1 (Which is the search code for Insignia) for 30 seconds and then release the button. 5) Press the TV power button to turn on your TV. This should work just fine, however if you need further assistance, please contact us at 877-467-4289. Omar S. - Insignia Support.