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Clearance
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Page Showing 1-20 of 31 questions
  • QuestionOnce this is tripped is it "done-did"? And if one outlet is tripped does it take the other one with it?

    Asked by a2brutus.

    • Answer I had several of these protecting my TVs and washer and dryer. We had a surge due to a tree limb falling in a storm, knocking the service line to my house to the ground. None of the protected appliances were affected. However I failed to protect the fridge, stove, dishwasher and HVAC , they were fried and I lost them all. The surge protectors were toast but I saved over $4K of my appliances. So yes both outlets. Wish I had more of these installed at the time. These were the first things I replaced.

      Answered by Alexaaa

  • QuestionDo these charge as fast as the "high speed" chargers?

    Asked by JIMBOK.

    • Answer This is an electrical outlet and as such works in much the same way. Does not have USB ports of any type.

      Answered by AMejia

  • QuestionCan this be used for 220 volt outlet?

    Asked by Lore.

    • Answer If you need 220V protection, you will need to install a 220V surge protection unit. Suggest using an Eaton CHSPT2ULTRA-1 whole house surge protector installed at your power panel. It does require a two pole 50 AMP breaker to install this unit, so your if your power panel is full, or do not have two spaces, you will have to have an electrician install a new panel. We have ten empty spaces left (now) on our panel and had to re-route two circuits to place the 50 AMP breaker close to the main. It takes about 1 hour to install if you have everything you need. It took me two hours because I had to make trips to the hardware store. The unit was installed to protect our new electronic controlled dryer and also protects our cooking range, water heater and water heater timer but also protects the whole house. This protects the whole house but we still use 110~125V surge protectors in case there is any stray or residual surges that might get through. 220V appliance usually have "some" surge protection, but minimal, that's why we installed the Eaton CHSPT2ULTRA-1 whole house surge protector. I do not work for Eaton. I am an engineer and once worked for an electrical contractor drawing plans and applying for permits. Some projects required surge protection and lightening strike protection. Learned a lot from investigating the requirements and codes for those projects. I do not know of may any aftermarket stand alone 220V surge protectors.

      Answered by Dadof5

  • QuestionOur home was built in 1961. It has ungrounded two-prong outlets. Will this protect my new PC if there is no ground?

    Asked by Sgram.

    • Answer No You Must have a 3 wire Grounded Electrical System. You Need to have a New Service line run to where your Computer is and then you can use this Outlet

      Answered by AudieTheHandyman

  • QuestionIs the Insignia 2 Outlet In-Wall Surge Protector UL listed?

    Asked by Greg.

    • Answer The Insignia NS-HW120S18 is UL-1449 certified.

      Answered by Boat01

  • QuestionCan you take the face plate off of this and just have the outlet receptacle?

    Asked by klsdlion.

    • Answer Yes, you can. I will mention that the face plate is thicker than a normal face plate but it does come off.

      Answered by MerlinWU

  • QuestionHOW MANY JULES DOES THIS SURGE PROTECTOR HAVE?

    Asked by gerryt.

    • Answer This in-wall surge protector has a 1080-joule rating, absorbs a high amount of energy to adequately protect your equipment and prolong the life of the unit.

      Answered by InsigniaCustomerSupport

  • Questionis this 20 amp rated

    Asked by Anonymous.

    • Answer Standard US 120Volt with 15amps. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport

  • QuestionHow is this different than the clearance one, same model # except ends in 19? Same joule protection, is there something else to compare? Thanks!

    Asked by GJoy.

    • Answer Hi GJoy, Both model numbers are the same there's nothing else to compare. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

      Answered by InsigniaCustomerSupport

  • QuestionWill this work for freezers?

    Asked by Debbie.

    • Answer This is a standard wall outlet that works for most devices.

      Answered by InsigniaCustomerSupport

  • QuestionMy contractor has attached this to a 20 amp circuit. Is that okay? We have not yet plugged anything into it.

    Asked by davide.

    • Answer Yes, all the breakers in my house are 20 amp and I don't have any problems. I use it to protect all of my home theater components.

      Answered by HOMESYSTEM

  • QuestionCan the indicator lights be turned off?

    Asked by Don.

    • Answer You cannot turned off

      Answered by Jacdiy

  • QuestionHi I installed this last week and now I noticed the light on it is red. Should I remove it?

    Asked by 09bagump.

    • Answer No it probably means that your 2 wires are reversed. Same thing happened to me

      Answered by Dgre3blkblt

  • QuestionCan this be reset at all or is it one and done?

    Asked by chranglee.

    • Answer This isn't a circuit breaker, so there is no reset. The device within the surge protector that actually does the job, has a life that will be consumed. So a small surge might allow the unit to continue to function after it directs the surge current to ground. A larger surge current could possibly consume all of its ability to absorb any future surges. The light on the device is an indication of the state of the ability to absorb a surge, i.e. the health of the surge suppressor. So if it no longer green, the 2 outlet surge protector will need to be replaced.

      Answered by commonsense

  • QuestionHow long does the protection last under normal conditions?

    Asked by Barbara.

    • Answer Unfortunately "normal conditions" when it comes to surge conditions, is anything but, because it varies widely depending on so many things. So unfortunately, there is no real way to tell. One way to find out, install one and see what happens for your circumstances. If you install it on something that is valuable and it absorbs the surge instead of destroying whatever is plugged into it, you'll have found out how long it lasts while saving replacing the protected device.

      Answered by commonsense

  • QuestionDoes this have an audible alarm on it as well when it’s not working. You can’t see the light on it if it’s behind your tv for a wall mount.

    Asked by Nini.

    • Answer No, this surge protector doesn't have an audible alarm.

      Answered by InsigniaCustomerSupport

  • QuestionWill the Insignia surge protector outlet protect standard outlets "down line" when they are fed from it???

    Asked by Whoknows5.

    • Answer No, looking at the picture there aren't any output terminals like a GFCI would have. Anything down the line would have to be connected before, not through this device, even if the wire uses the same box.

      Answered by Keed

  • QuestionCan this be installed in a recessed outlet behind my wall mounted TV?

    Asked by Matt.

    • Answer It should if the actual box is standard depth and wide enough to accept a standard wall plate.

      Answered by Keed

  • QuestionWill this protect a range (stove/oven)?

    Asked by Yoak.

    • Answer If you have a gas range/stove that operates at 120Volts, this will help protect any electronics in it

      Answered by Sparky

  • QuestionCan two of these be installed side by side and use a single 2 gang cover plate?

    Asked by StereoLab.

    • Answer Yes. They would be installed just as 2 GFI outlets

      Answered by Hondaaslc