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Thank you for your inquiry! To exit demo mode on the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel (NS-RTM20SS3) refrigerator, you typically need to press a specific combination of buttons. According to the user manual, you can try pressing and holding the "Freezer" and "Refrigerator" buttons simultaneously for about 5 seconds. You should hear a beep or see the display change, indicating that demo mode has been deactivated. If this doesn't work, refer to the user manual for detailed instructions or contact Insignia customer support for assistance. Keith | Insignia Support
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