Questions & Answers

Q: QuestionDoes this Insignia refrigerator have an ice maker?

• A:Answer This refrigerator is ice-maker ready, but you would need to purchase it separately. The compatible ice maker model is NS-ICEF2W2.

Q: QuestionHow is the temperature controlled in this refrigerator?

• A:Answer This refrigerator has electronic temperature controls.

Q: QuestionWhat type of lighting is used in the refrigerator?

• A:Answer This refrigerator uses LED lighting to illuminate the interior.

Q: QuestionWhat is the freezer capacity of this refrigerator?

• A:Answer The freezer capacity of this refrigerator is 5.8 cubic feet.

Q: QuestionDoes this refrigerator require manual defrosting?

• A:Answer No, this Insignia refrigerator has a frost-free design, so you don't need to defrost it manually.

Q: QuestionCan anyone please suggest if it's ideal to keep this refrigerator in my garage or in basement(unfinished)? I live in Connecticut

Asked 2 years ago by sanjurulz.

• A:Answer Garage

  Answered 2 years ago by JlauVerified Purchase

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Q: QuestionIs this fridge noisy?

Asked 2 years ago by Sunny.

• A:Answer this refrigerator does not make any audible noise as compared to my replaced Whirpool refrigerator.

  Answered 2 years ago by ChakWVerified Purchase

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Q: QuestionIs there a way to adjust the swing of the door so that it opens wider?

Asked 11 months ago by Kiwi2021.

• A:Answer Hi there! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator does not have an adjustable swing angle, but you can reverse the door to open from the opposite side. If you're looking to make the door open wider, unfortunately, the hinge design doesn’t support swing-angle adjustments beyond its default range. — Shiela | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan gallon of milk fit in any of the door shelves?

Asked 2 years ago by Willyone.

• A:Answer Yep. Sure can. The two lower shelves are wide. Can hold gallon jugs or tons of water bottles.

  Answered 2 years ago by RaymondE1974Verified Purchase

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Q: QuestionWhat is the warranty period for the compressor on this model? Does it offer a 10-year warranty similar to Samsung and LG, or is it limited to just one year?

Asked 2 years ago by Babloo.

• A:Answer Hi Babloo, The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product. Insignia Products Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionAre the doors reversible left to right?

Asked 2 years ago by Pat.

• A:Answer Yes the doors are reversible.

  Answered 2 years ago by KathyJVerified Purchase

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Q: QuestionWhat is the model number for the optional ice maker

Asked 2 years ago by Newfridge.

• A:Answer NS-ICEF2W2

  Answered 2 years ago by Anonymous

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Q: QuestionWhere can I find the operating manual and the Energy Star certification information for this fridge?

Asked 2 years ago by Manual.

• A:Answer On the energy star website, see picture

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this have seperate top and center hinge to swap swing direction?

Asked 3 weeks ago by Falcon.

• A:Answer Dear Customer, thank you for your question. Yes, the Insignia™ 20.5 Cu. Ft. Top‑Freezer Refrigerator (Model NS‑RTM20SS3) is designed with reversible door hinges. This means you can change the door swing direction to open from either the left or the right. The refrigerator includes top, center, and bottom hinge components that allow you to reverse both the freezer and refrigerator doors for flexible installation in your space. Rafay | Insignia Products

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: Questionwhy is the imsignia 20.5 model NS-RTM20SS3 cutout width 37 3/4

Asked 3 weeks ago by reed.

• A:Answer Hello Reed! Thank you for your question. The product width of the Insignia 20.5 Cu. Ft. Top‑Freezer Refrigerator is 29 3/4 inches, and the listed cutout width of 37 3/4 inches is recommended to ensure proper airflow, give the doors enough room to open fully, and provide space to slide the fridge in and out for cleaning or service. Darshan | Insignia

  Answered 3 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a separate temperature control for the freezer?

Asked 1 month ago by Rocko.

• A:Answer Hello! Thank you for your question. The Insignia 20.5 cu. ft. top‑freezer refrigerator does give you a dedicated freezer control. Just tap the FREEZER button to cycle through the three settings, and the LEDs show exactly where you’re at: one light for 5°F, two for 0°F, and all three for a super‑cold -7.6°F. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWhen does this sale end

Asked 1 month ago by Omar.

Q: QuestionIs this refrigerator garage ready?

Asked 4 months ago by Garage.

• A:Answer Hello! Thank you for your question. The Insignia™ 20.5 Cu. Ft. Top‑Freezer Refrigerator in Stainless Steel is not rated as garage ready. This model is designed for standard indoor household environments and doesn’t include a temperature‑range certification for unconditioned spaces. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the internal width of the refrigerator shelves? Wondering if a full size hotel pan will fit.

Asked 6 months ago by ab2576.