“I just purchased this and plugged it in and now both exterior sides are heating up is that normal?”
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Yes, it’s normal for the exterior sides of the Insignia 20.5 Cu. Ft. Top-Freezer Refrigerator to feel warm, especially when it’s first plugged in. This is because the refrigerator’s condenser coils, which release heat, are located in the side walls. As the refrigerator works to cool down, these coils can cause the sides to heat up. If the sides remain excessively hot for an extended period, or if you notice any unusual noises or performance issues, it might be a good idea to contact our customer service team for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
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